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Today

Security Systems Product Manager

Apple Austin, TX

Austin, TX

Today

Full time Ai Workflows Cybersecurity Operations Emergency Notifications

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Job Description

Apple’s Global Security team is modernizing global crisis management and threat intelligence capabilities. As a Security Systems Product Manager for crisis management technology, you’ll help deploy and improve emergency communications, threat monitoring, and operational response systems used during live, high-tempo incidents. This onsite role in Austin, TX brings together engineering, intelligence, and IS&T partners to evolve platforms with automation, artificial intelligence, and more efficient operations.

What you’ll do

Support live crisis response operations by providing technical expertise and platform administration during high-tempo incidents.
Lead deployments for technology solutions supporting crisis management, threat monitoring, emergency notifications, and operational response capabilities.
Manage and optimize crisis management and threat intelligence platforms, integrations, workflows, and data feeds.
Drive innovation through automation, AI-focused workflows, operational efficiency improvements, and system modernization.
Deliver measurable automation gains across systems and processes.
Improve alert accuracy and ensure resiliency.
Own strategic technology roadmaps and contribute to long-term capability planning for Global Security.
Create business requirements documents (BRDs), operational workflows, and implementation plans for new technologies and system enhancements.
Identify gaps, risks, inefficiencies, and quality issues across systems, processes, and operational workflows.
Coordinate cross-functional technology projects through the full software development lifecycle.
Build strong partnerships across Global Security, IS&T, Engineering, and external vendors to continuously improve operational capabilities.

Minimum qualifications

10+ years of experience in project management, crisis communication technology, or security systems, including 8+ years deploying business process solutions.
8+ years of experience in project management, crisis management technology, or security systems.
5+ years deploying solutions for business process enablement.
Deep understanding of software development lifecycles (SDLC) and project methodologies (e.g., Agile, Waterfall).
Proven ability to own product roadmaps, align stakeholders, and apply prioritization frameworks.
Track record of translating business requirements into technical workflows to ship features.
Ability to measure and communicate program maturity and impact.
Exceptional communication and diplomacy skills, including presenting complex information to leadership and building consensus across competing priorities.
Track record of successfully delivering multiple complex projects concurrently.
Proficiency with project management tools and iWork.
MBA or MS degree.
BA/BS degree.

Preferred / relevant experience

Experience administering or deploying geospatial risk and emergency communication platforms (for example, Everbridge and Visual Command Center).
Experience integrating AI-enabled workflows, MCPs, and data stores to enhance business operations.

Technologies you may work with

Everbridge
Visual Command Center
AI-enabled workflows
MCPs
iWork
SDLC
Agile
Waterfall

Note: This role is dedicated to advanced emergency communication and intelligence platforms and does not support standard physical security technologies such as cameras or access control.

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