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Senior Lead Digital Product Manager – Workplace Technology (WIM)

Wells Fargo Charlotte, NC

Charlotte, NC

Today

Full time Management Product Management Product Manager

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Job Description

Wells Fargo is seeking a Senior Lead Digital Product Manager to shape and deliver workplace technology outcomes for the Wealth & Investment Management (WIM) line of business.

Responsibilities

Serve as the senior workplace technology partner for WIM, translating business needs into prioritized, outcome-driven product strategies
Own a rolling 12 to 18 month workplace technology roadmap aligned to business strategy, advisor workflows, regulatory obligations, and enterprise standards
Partner with WIM leaders to understand advisor and client-service workflows, productivity challenges, and risk considerations
Turn stakeholder insights into investment-ready priorities, reducing feature-only request adoption
Lead portfolio prioritization and trade-off discussions aligned to firmwide strategy, capacity, and Run-the-Bank commitments
Deliver decision-ready options to senior stakeholders, clearly covering value, cost, risk, and delivery trade-offs
Collaborate with Workplace Technology domain product owners (End User Compute, Collaboration, Regulated Messaging, Print, AV, Productivity Platforms) to influence solution direction within ownership boundaries
Embed regulatory, risk, security, records management, and compliance requirements from inception into workplace technology initiatives
Drive adoption and value realization by defining success measures, tracking outcomes after delivery, and partnering on communications and change management
Act as a clear front door for WIM workplace technology needs to reduce fragmentation and align to enterprise platforms
Strengthen governance through decision forums, clear accountability, and consistent communications without unnecessary bureaucracy
Act as a trusted advisor to business, technology, and control partners across WIM

Requirements

7+ years of digital product management experience (or equivalent via work experience, training, military experience, or education)
4+ years of banking industry experience
Bachelor’s degree in Business, Technology, Engineering, or related field; advanced degree preferred
Experience owning end-to-end product lifecycles for enterprise-scale, user-facing technology (50,000+ users preferred)
Experience operating in highly regulated environments
Strong understanding of workplace technology domains: end-user compute, collaboration and productivity platforms, regulated communications, shared services (print and AV)
Ability to balance employee experience, security, cost, resilience, and operational simplicity
Ownership of a product or service portfolio, including roadmap development and prioritization
Trade-off decision-making grounded in business outcomes
Experience defining success measures, tracking adoption, and driving value realization
Experience designing products with built-in controls, auditability, and evidentiary defensibility
Ability to partner effectively with Risk, Compliance, Legal, Cyber Security, and Records Management without slowing delivery
Skill translating regulatory requirements into practical, scalable product decisions
Proven ability to influence without authority across senior business leaders, technology teams, and control partners
Strong executive communication skills, including decision briefs and trade-off discussions
Experience managing competing priorities across diverse business groups and risk profiles

Job Expectations

No sponsorship available for this role
Travel up to 10% of the time
Ability to work onsite in one of the posted locations

Additional Details

Location: Charlotte, NC (hybrid)
Posting end date: 18 Oct 2026 (job posting may come down early due to volume of applicants)
Equal opportunity: Wells Fargo is an equal opportunity employer; all qualified applicants receive consideration without regard to legally protected characteristics

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