Senior Lead Digital Product Manager – Workplace Technology (WIM)

Wells Fargo is seeking a Senior Lead Digital Product Manager to shape and deliver workplace technology outcomes for the Wealth & Investment Management (WIM) line of business.

Responsibilities

• Serve as the senior workplace technology partner for WIM, translating business needs into prioritized, outcome-driven product strategies
• Own a rolling 12 to 18 month workplace technology roadmap aligned to business strategy, advisor workflows, regulatory obligations, and enterprise standards
• Partner with WIM leaders to understand advisor and client-service workflows, productivity challenges, and risk considerations
• Turn stakeholder insights into investment-ready priorities, reducing feature-only request adoption
• Lead portfolio prioritization and trade-off discussions aligned to firmwide strategy, capacity, and Run-the-Bank commitments
• Deliver decision-ready options to senior stakeholders, clearly covering value, cost, risk, and delivery trade-offs
• Collaborate with Workplace Technology domain product owners (End User Compute, Collaboration, Regulated Messaging, Print, AV, Productivity Platforms) to influence solution direction within ownership boundaries
• Embed regulatory, risk, security, records management, and compliance requirements from inception into workplace technology initiatives
• Drive adoption and value realization by defining success measures, tracking outcomes after delivery, and partnering on communications and change management
• Act as a clear front door for WIM workplace technology needs to reduce fragmentation and align to enterprise platforms
• Strengthen governance through decision forums, clear accountability, and consistent communications without unnecessary bureaucracy
• Act as a trusted advisor to business, technology, and control partners across WIM

Requirements

• 7+ years of digital product management experience (or equivalent via work experience, training, military experience, or education)
• 4+ years of banking industry experience
• Bachelor’s degree in Business, Technology, Engineering, or related field; advanced degree preferred
• Experience owning end-to-end product lifecycles for enterprise-scale, user-facing technology (50,000+ users preferred)
• Experience operating in highly regulated environments
• Strong understanding of workplace technology domains: end-user compute, collaboration and productivity platforms, regulated communications, shared services (print and AV)
• Ability to balance employee experience, security, cost, resilience, and operational simplicity
• Ownership of a product or service portfolio, including roadmap development and prioritization
• Trade-off decision-making grounded in business outcomes
• Experience defining success measures, tracking adoption, and driving value realization
• Experience designing products with built-in controls, auditability, and evidentiary defensibility
• Ability to partner effectively with Risk, Compliance, Legal, Cyber Security, and Records Management without slowing delivery
• Skill translating regulatory requirements into practical, scalable product decisions
• Proven ability to influence without authority across senior business leaders, technology teams, and control partners
• Strong executive communication skills, including decision briefs and trade-off discussions
• Experience managing competing priorities across diverse business groups and risk profiles

Job Expectations

• No sponsorship available for this role
• Travel up to 10% of the time
• Ability to work onsite in one of the posted locations

Additional Details

• Location: Charlotte, NC (hybrid)
• Posting end date: 18 Oct 2026 (job posting may come down early due to volume of applicants)
• Equal opportunity: Wells Fargo is an equal opportunity employer; all qualified applicants receive consideration without regard to legally protected characteristics