Adobe Campaign Product Jobs

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Today

Sr Product Manager - CRM

TEKsystems Irving, TX

Irving, TX

Today

$50 - $70/hr Contract Marketing Senior Adobe Campaign

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Job Description

TEKsystems is seeking a Sr Product Manager to lead CRM strategy, roadmap, and delivery for customer engagement capabilities in a large-scale B2C environment.

Responsibilities

Own and execute CRM product strategy and a multi-year roadmap aligned to business objectives and customer engagement goals.
Define, prioritize, and deliver CRM features that improve acquisition, retention, loyalty, and engagement.
Partner with business, marketing, analytics, engineering, and UX to identify opportunities and deliver customer-centric solutions.
Translate business needs into product requirements, user stories, acceptance criteria, and release plans.
Lead discovery activities including customer research, stakeholder interviews, and data analysis to identify product opportunities.
Analyze customer engagement metrics and campaign performance to inform product decisions and optimization strategies.
Evaluate current CRM capabilities, identify platform inefficiencies, and develop scalable enterprise solutions.
Manage end-to-end delivery from concept through launch and post-launch optimization.
Present recommendations, roadmaps, business cases, and product performance updates to leadership.
Drive operational excellence with backlog management, documentation, release planning, and cross-functional coordination.

Requirements

Bachelor’s degree or equivalent experience.
4-6+ years of Product Management experience with ownership of product strategy and roadmap delivery.
2+ years experience with CRM, lifecycle marketing, customer engagement, loyalty, or personalization platforms.
Experience working within large-scale B2C customer environments.
Proven success improving customer engagement, lifecycle experiences, personalization, or customer retention outcomes.
Experience partnering directly with software engineering teams across the product development lifecycle.
Strong understanding of:
- Customer segmentation
- Lifecycle marketing
- Journey orchestration
- Personalization
- Campaign automation
- Customer engagement optimization
Experience working in Agile environments using Jira and Confluence.
Strong analytical and data-driven decision-making capabilities.
Experience with platforms such as Salesforce Marketing Cloud, Braze, Adobe Campaign, HubSpot, or similar customer engagement solutions.
Experience with Customer Data Platforms (CDPs).
Background in retail, convenience, loyalty, QSR.

Technologies

Salesforce Marketing Cloud
Braze
Adobe Campaign
HubSpot
Customer Data Platforms (CDPs)
Jira
Confluence

Benefits

Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)

Contract Details

Job type: Contract
Workplace type: Fully onsite, Irving, TX
Location: Irving, TX (onsite)

Pay

Pay range: $50.00 - $70.00/hr
Compensation within the range depends on qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other job-related factors.

Application Deadline

Anticipated to close: Sep 18, 2026

Screening Question

How many contacts were in the list of the CRM you worked with? (HM is looking for someone with a billion + contacts, indicating a true B2C environment.)

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