Athenahealth

Athenahealth Product Jobs

3 jobs found

Today

Product Manager Full-Time

Oula Chicago, IL

Chicago, IL

Today

$110k - $140k/yr Full time Athenahealth Digital Product Owner Electronic Medical Records

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Job Description

Oula is building patient care experiences powered by a reliable, evolving technology stack. This role brings together product, operations, and health system integration expertise to help ensure the EHR, patient portal, and care management platform can scale with new markets and partners.

Location: Chicago, IL (hybrid). Compensation: USD 110,000 - 140,000 per year, depending on experience and location. Oula also has location preference for New York/New Jersey/Connecticut, Chicago, or Charlotte, with remote-flexibility and periodic travel to clinic locations and health system partners.

What you’ll own

Day-to-day management of the core tech stack including the EHR, patient portal, and care management platform.
End-to-end ownership of Athena and Epic configuration, covering clinical templates, order sets, lab configurations, payer connectivity, and access management for clinical and operations staff.
Lead EHR integration efforts as the internal and external subject matter expert, including FHIR/HL7 data exchange and coordination with health system IT teams to meet committed go-live timelines.
Own and accelerate Epic integration timelines as Oula onboard additional health system partners.
Maintain configuration integrity as new markets launch and care model workflows evolve.
Partner with IT on infrastructure, owning the clinical systems layer they do not directly touch.
Manage bug intake and prioritization from Market Operations: standardize how Engineering receives issues, scopes work, resolves problems, and communicates status back to the field.
Coordinate end-to-end launches across Product, Engineering, and Operations.
Build structured launch toolkits and training materials so clinic teams are prepared for new feature rollouts on day one.
Identify opportunities where AI and automation can reduce manual administrative burden in product operations workflows.
Build and maintain the clinical systems SOP library so new market setup is repeatable, documented well enough for new hires to execute without depending on any single person.
Develop onboarding materials for clinic managers and clinical staff on EHR workflows and tooling.
Drive feature parity so patients and clinicians experience a consistent standard of care across markets.
Build and maintain dashboards tracking feature adoption, issue resolution, and rollout health across clinics.
Develop quarterly reporting for Product, leadership, and health system partners on platform performance, and ensure data infrastructure exists to measure the impact of each rollout.

What Oula needs from you

3+ years with product operations, technical program management, or PM-adjacent work, ideally at a growth-stage digital health or services company.
Strong problem-solving instincts and curiosity about how systems work and how to make them better.
Comfort with ambiguity and a bias toward action, including building the playbook in a fast-moving environment.
Experience navigating complex stakeholder environments and driving aggressive timelines, ideally with client-facing or health system-facing work.
Ability to go deep technically while communicating clearly to non-technical audiences, including hands-on EHR configuration and integration experience strongly preferred.
Analytical capability to build dashboards and identify patterns, even without being a SQL expert.

Systems and tools

EHR, Athena, Epic, patient portal, care management platform
FHIR/HL7, Epic integration, Athena and Epic configuration
Dashboards

Benefits

Comprehensive medical, dental, and vision
401(k)
Generous PTO
Equity: options commensurate with level

How success is measured

First 90 days: audit the current Athena configuration, identify gaps, create a remediation plan, and improve the bug triage process.
Six months: establish repeatable systems and product checklists for new market launches, ensure clinic teams know what to expect before feature go-live, and measurably speed up bug resolution.
One year: maintain a comprehensive SOP library, keep clinical systems configuration stable and documented, and navigate at least one new health system EHR environment.
Ongoing: build reliable partnerships across product and ensure the ops team is not dependent on any single person for systems knowledge.

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Today

Product Manager Full-Time

Oula New York, NY

New York, NY

Today

$110k - $140k/yr Full time Athenahealth EHR Electronic Medical Records

Apply Now

Job Description

Oula Health is building and evolving the technology that powers care delivery, and it needs a technically-minded Product Manager to own the core product systems behind day-to-day operations. This role sits at the intersection of product, engineering, operations, and external health system partners, with a focus on EHR configuration, integrations, and reliable rollouts across markets.

Working in a hybrid setup based in New York, NY, you will manage Oula’s core technology stack, lead Athena and Epic configuration end to end, and serve as the internal and external subject matter expert for EMR integration workstreams. You’ll also partner with IT on the infrastructure boundaries, owning the clinical systems layer and the processes that make new feature launches consistent.

What you’ll do

Own day-to-day management of the core tech stack, including the EHR, patient portal, and care management platform
Run Athena and Epic configuration end to end, covering clinical templates, order sets, lab configurations, payer connectivity, and access management for clinical and operations staff
Lead EHR integration efforts as the subject matter expert for FHIR/HL7 data exchange, coordinating with health system IT stakeholders to meet committed go-live timelines
Own and accelerate Epic integration timelines as additional health system partners are onboarded
Maintain configuration integrity as new markets launch and care model workflows evolve
Collaborate with the IT team on infrastructure while owning the clinical systems layer they do not touch
Own bug intake and prioritization from Market Operations, standardizing how Engineering receives, scopes, and resolves issues, and how status is communicated back to the field
Build structured launch toolkits and training materials so clinic teams are prepared for new feature rollouts on day one
Coordinate end-to-end launches across Product, Engineering, and Operations
Identify opportunities to use AI and automation to reduce manual administrative burden in product operations workflows
Build and maintain a clinical systems SOP library so new market setup is repeatable and documented enough for execution without being dependent on a single person
Develop onboarding materials for clinic managers and clinical staff on EHR workflows and tooling
Drive feature parity so patients and clinicians experience a consistent standard of care across markets
Build and maintain dashboards to track feature adoption, issue resolution, and rollout health across clinics
Develop quarterly reporting for Product, leadership, and health system partners on platform performance
Ensure the right data infrastructure is in place to measure the impact of every feature rollout

What you bring

3+ years in product operations, technical program management, or PM-adjacent work, ideally at a growth-stage digital health or services company
Strong problem-solving instincts and curiosity, with an interest in figuring out how systems work and improving them
Comfort with ambiguity and a bias toward action, including building the playbook rather than only executing someone else’s plan
Proven ability to navigate complex stakeholder environments and drive aggressive timelines, ideally with client-facing or health system-facing experience
Ability to move between technical and non-technical audiences, including hands-on comfort with EHR configuration and integration work; strong experience writing bug tickets, SOPs, and launch plans that teams actually follow is expected
Analytical ability to build dashboards and identify patterns, even without being a SQL specialist

Technologies

Athena
Epic
FHIR
HL7

Compensation & details

Salary: $110,000 – $140,000 per year, depending on experience and location
Equity: Options commensurate with level
Location: New York, NY (hybrid)

Benefits

Comprehensive medical, dental, and vision
401(k)
Generous PTO

How success is measured

First 90 days: Audit current Athena configuration, identify gaps, and deliver a remediation plan; improve the bug triage process; meet counterparts at every health system partner and understand upcoming Epic integration work
At six months: Enable new market launches with a repeatable systems and product checklist; ensure clinic teams know what to expect before features go live; measurably improve bug resolution time so issues do not stall in a back-and-forth loop
At one year: Deliver a comprehensive SOP library, stabilize clinical systems configuration, and successfully navigate at least one new health system EHR environment; provide reliable systems partnership for Product and reduce dependency for the ops team on any single person’s knowledge

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Today

Product Manager

Oula Charlotte, NC

Charlotte, NC

Today

$110k - $140k/yr Full time Manager Athenahealth Clinical Operations

Apply Now

Job Description

Oula is hiring a technically-minded Product Manager to own and evolve its core clinical technology stack, from EHR configuration and Athena/Epic integration to launch operations and reporting.

Responsibilities

Own day-to-day management of the EHR, patient portal, and care management platform
Drive Athena and Epic configuration end to end, including clinical templates, order sets, lab configurations, payer connectivity, and access management for clinical and operations staff
Serve as internal and external subject matter expert to lead EHR integration, including FHIR/HL7 data exchange and coordination with health system IT for committed go-live timelines
Own and accelerate Epic integration timelines as additional health system partners onboard
Maintain configuration integrity during new market launches and as care model workflows evolve
Partner with the IT team on infrastructure; own the clinical systems layer they do not touch
Own bug intake and prioritization from Market Operations, standardizing how Engineering receives, scopes, resolves issues, and communicates status back to the field
Build structured launch toolkits and training materials so clinic teams are ready for new feature rollouts on day one
Coordinate end-to-end launches across Product, Engineering, and Operations
Identify opportunities for AI and automation to reduce manual administrative burden in product operations workflows
Build and maintain a clinical systems SOP library to make new market setup repeatable and executable by a new hire
Develop onboarding materials for clinic managers and clinical staff on EHR workflows and tooling
Drive feature parity across markets so patients and clinicians experience a consistent standard of care
Build and maintain dashboards tracking feature adoption, issue resolution, and rollout health across clinics
Develop quarterly reporting for Product, leadership, and health system partners on platform performance
Ensure the data infrastructure is in place to measure the impact of every feature rollout
Milestones: in first 90 days, audit current Athena configuration, identify gaps, and create a remediation plan; at six months, deliver a repeatable systems and product checklist for new market launches; at one year, maintain a comprehensive SOP library, stable and documented clinical systems configuration, and successfully navigate at least one new health system EHR environment

Requirements

3+ years with product operations, technical program management, or PM-adjacent work, ideally at a growth-stage digital health or services company
Strong problem-solving instincts and curiosity to understand systems and improve how they work
Comfort with ambiguity and an action-oriented approach to create the playbook
Proven ability to navigate complex stakeholder environments and drive aggressive timelines, ideally with client-facing or health system-facing experience
Ability to communicate across technical and non-technical audiences, including hands-on EHR configuration and integration experience strongly preferred
Analytical capability to build dashboards and identify patterns (SQL expertise not required)

Technologies

Athena
Epic
FHIR
HL7
AI
automation

Benefits

Comprehensive medical, dental, and vision
401(k)
Generous PTO
Equity: Options commensurate with level

Compensation & Details

Salary: $110,000 - $140,000 per year depending on experience and location
Equity: Options commensurate with level
Location: Charlotte, NC (hybrid); remote-flexible with periodic travel to clinic locations and health system partners
Preference regions: New York/New Jersey/Connecticut, Chicago, or Charlotte Remote-flexible
Benefits: Comprehensive medical, dental, and vision; 401(k); generous PTO

Location / Reports To / Employment

Full-Time
New York, Chicago or Charlotte
Reports to VP, Central Operations

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