Casino Operations

Casino Operations Product Jobs

2 jobs found

1mo ago

Product Operations Specialist

Mohegan Digital, LLC Uncasville, CT

Uncasville, CT

1mo ago Closed

Full time Casino Operations Platform Ops Product Analytics

This position is no longer accepting applications (closed Aug 18, 2026).

Job Description

This onsite role in Uncasville, CT supports Mohegan Digital, LLC in delivering and maintaining the iGaming platform while coordinating with platform vendors, third parties, and retail sports betting partners to align with leadership vision.

Responsibilities

Collaborate with the Product Manager and Director to plan, oversee, and deliver digital gaming initiatives, run product operations, and generate analyses and reports.
Oversee online casino game management: onboard new titles as they launch, and optimize the placement of game tiles in the app to maximize performance.
Keep in-app FAQs, knowledge base, policy pages, and promotional content current across products.
Partner with the Online Marketing team to execute promotions and sweepstakes, including fund distributions and promo code generation.
Serve as the primary escalation contact for platform providers on issues requiring attention.
Clearly communicate project expectations and requirements to internal teams, external partners, and stakeholders in a timely manner.
Build and nurture relationships across multiple departments within the company.
Schedule and assign tasks with the appropriate internal and external personnel.
Maintain ongoing liaison with project stakeholders and manage daily operations of the iGaming product suite.
Ensure the game content roadmap and project documents are complete, current, and properly stored.
Create comprehensive project plans, business cases, and functional requirements documents.
Continuously track progress and report updates to all stakeholders.
Configure and maintain iGaming portals to optimize performance, using data to drive decisions.
Perform regular competitor analysis to maintain marketplace awareness.
Generate ad hoc business intelligence insights within the digital gaming market.
Maintain the integrity, performance, and compliance of digital gaming products within regulated territories.

Requirements

Bachelor’s degree in Business or a technical field is required.
Experience with product and project management software and tools.
Proficiency in creating and managing Gantt charts and similar planning tools.
Familiarity with online UI, wireframes, and mockups is preferred.
Intermediate proficiency in MS Office (Excel, Word, PowerPoint).
Understanding of online project development and management methodologies.
Detail-oriented with strong analytical and problem-solving abilities.
Proven success in prior roles and ability to perform under pressure in a results-driven environment.
Excellent communication, organizational, and interpersonal skills.
Demonstrates integrity and a strong work ethic.
Passion for delivering a market-leading iGaming and sports betting experience to customers.

Technologies

Microsoft Excel
Microsoft Word
Microsoft PowerPoint

Competencies

Adheres to compliance, workplace policies, SOPs, and jurisdictional regulations and laws
Ability to create effective goals and metrics
Envisions possibilities, anticipates challenges, and delivers innovative solutions
Works independently, is proactive, and makes sound, decisive judgments
Balances stakeholder needs with company obligations and long-term sustainability
Adapts quickly to evolving organizational needs and executes promptly
Represents the Spirit of Aquai tenets in daily work
Influences, establishes credibility, and builds trust

Training Requirements

Certifications as required by Mohegan
Mohegan Corporate and departmental policies and procedures
Appropriate regulations pertaining to Mohegan Information Systems
Mohegan budget planning and analysis processes and procedures

Physical Demands and Work Environment

Office work environment
Prolonged periods of sitting and computer screen time
Ability to work varying shifts and flexible hours with occasional travel

Work Shift

Regular

View full job page →

1mo ago

Gaming Performance Product Manager

Seminole Hard Rock Support Services Davie, FL

Davie, FL

1mo ago Closed

Full time Analytical Skills Analytics Business Analytics

This position is no longer accepting applications (closed Jul 26, 2026).

Job Description

This on-site role in Davie, FL supports Gaming Analysis and Reporting from the Corporate Finance Department, combining casino knowledge with product management to govern engagement with casino analytical tools and communicate data-driven insights to support optimization, SOP alignment, and best practices for casino reporting and analytics.