Gaming Performance Product Manager

This on-site role in Davie, FL supports Gaming Analysis and Reporting from the Corporate Finance Department, combining casino knowledge with product management to govern engagement with casino analytical tools and communicate data-driven insights to support optimization, SOP alignment, and best practices for casino reporting and analytics.

Responsibilities

• Administer and maintain casino reporting and analytics platforms, including Tangam, ensuring configuration integrity and delivering consistent, optimized performance across all properties.
• Lead ongoing optimization efforts for casino analytics platforms to improve reporting capabilities and user experience.
• Collaborate with Corporate Finance, Property Finance, and Gaming Operations to support and coordinate enterprise-wide casino reporting and associated analyses.
• Set and promote standardization and best practices for casino reporting tools and analytics platforms across the organization.
• Govern reporting processes and data usage, ensuring analytics platform engagement aligns with enterprise standards.
• Act as the liaison between Corporate and Property stakeholders to align reporting needs, priorities, and delivery timelines.
• Collaborate with Gaming Operations and Finance leadership to deliver actionable insights on performance, trends, and opportunities in casinos.
• Oversee vendor relationships for casino systems and analytics platforms, monitor performance, and resolve issues.
• Support the development and delivery of recurring and ad hoc reports (daily, weekly, monthly) to inform operational and financial decisions.
• Identify opportunities to improve efficiency, automate processes, and scale analytics workflows.
• Deliver these services to Seminole Gaming under the Support Services Agreement and in compliance with internal controls, laws, regulations, and policies.

Requirements

• Experience in gaming, casino analytics, or financial analysis is required.
• Experience with casino systems, including Tangam, is strongly preferred.
• Proven expertise in table games and casino economics, covering table mix optimization, utilization, and drivers of revenue yield.
• Ability to establish credibility with directors and property presidents and influence cross-property decisions.
• Strong influencing and stakeholder-management skills supported by clear, data-driven communication.
• Experience holding stakeholders accountable for analytics-driven decisions, including validating rejected recommendations and evaluating and defending related cost-benefit analyses.
• Bachelor’s degree in Finance, Hospitality, Business, Analytics, or a related field is preferred; relevant experience is more important.
• Advanced proficiency in Microsoft Excel and the Microsoft Office suite; experience with BI tools is preferred.
• Proven experience in a highly quantitative role.
• Excellent analytical, decision-making, and problem-solving skills.
• Self-starter with strong interpersonal communication skills and the ability to present complex insights clearly.
• Comfortable working through ambiguity and able to work independently.

Technologies

• Tangam
• Microsoft Excel
• Microsoft Office

Work Environment

While performing the duties of this job, the employee is frequently required to stand, walk, use hands to finger, handle, or feel, reach with hands and arms, talk or hear, and taste or smell. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required include close, distance, color, and peripheral vision, depth perception and the ability to adjust focus.