Based in Columbus, Ohio and on site, this senior associate product manager role centers on firm-wide deposits within JPMorgan Chase’s Firmwide Core Deposits team. You will collaborate with product leadership to drive discovery-driven opportunities and guide cross-functional development that delivers customer-centric deposit products aligned with the bank’s strategic roadmap.
Responsibilities
- Collaborates with the Product Manager to surface new product opportunities grounded in customer needs and market signals through user research and discovery work.
- Supports discovery efforts and market research to uncover customer solutions and feed them into the product roadmap.
- Assists in gathering user research, journey maps, and market analyses to shape the strategic roadmap and identify feature opportunities that deliver value.
- Maintains and evolves a product backlog aligned with the strategic roadmap and value proposition.
- Crafts requirements, epics, and user stories to guide development.
- Plans for upstream and downstream impacts of features on the end-to-end product experience.
- Monitors product metrics and tracks scope, schedule, cost, and quality across the development lifecycle.
- Keeps work organized and adaptable while prioritizing critical scope.
- Steers the product toward maximizing client value.
- Synthesizes large amounts of information to inform quick decision-making, takes informed risks, adjusts course as needed, and iterates continually.
Requirements
- Three-plus years of product management experience or an equivalent track record.
- Experience across product lifecycle activities, including discovery and requirements definition.
- Developing knowledge of data analytics and data literacy.
- Self-starter who thrives in a fast-paced, collaborative, and cross-functional environment.
- Excellent relationship-building and communication skills, able to establish trust across senior stakeholders and multiple lines of business and functions.
- Proven ability to deliver results in a complex environment.
- Experience managing digital products with a solid understanding of digital platforms, technologies, and user experiences.
Technologies
- Jira
- Confluence
- Agile Methodologies
Benefits
- Commission-based pay
- Discretionary incentive compensation, paid in cash and/or forfeitable equity
- Comprehensive health care coverage
- On-site health and wellness centers
- Retirement savings plan
- Backup childcare
- Tuition reimbursement
- Mental health support
- Financial coaching
About Chase
Chase is a leading financial services firm dedicated to helping nearly half of America’s households and small businesses reach their financial goals through a broad suite of products. The mission focuses on building engaged, lifelong relationships and placing customers at the center of every decision, while also supporting nonprofits, small businesses, and cities with tailored financial solutions.
About the Team
Our Consumer & Community Banking division serves Chase customers with a wide range of services, including personal banking, credit cards, mortgages, auto financing, investment guidance, small business loans, and payment processing. The team leads in credit card sales and deposit growth, offers widely used digital solutions, and maintains top customer satisfaction.