Healthcare Product Owner

Healthcare Product Owner Jobs

3 jobs found

Today

Senior Product Owner Consumer Services - Healthcare

Hospital: Rush University Medical Center Chicago, IL

Chicago, IL

Today

$55 - $83/hr Full time Senior Agile Product Owner Customer Experience

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Job Description

The Senior Product Owner for Consumer Services will lead a portfolio of highly visible digital products focused on patient access, engagement, and experience across Rush. This hybrid role in Chicago partners with cross-functional teams to shape strategy, roadmap, performance measurement, and ongoing evolution for consumer-facing solutions.

Role Focus

Own strategy and execution for consumer digital offerings, including the MyRush mobile app, patient-facing AI chatbot experiences, digital front door initiatives, and employee telehealth services. Account for product value and ROI through lifecycle oversight, performance monitoring, and continuous improvement.

Key Responsibilities

Define the vision, strategy, and long-term and near-term roadmap for the consumer mobile app, collaborating with Marketing, Strategy, and UX to understand competitive dynamics and the needs of consumers and caregivers.
Partner with Digital Leadership and Rush Senior Leaders to endorse and champion the mobile app vision and drive system-wide deployment.
Ensure providers and caregivers are integrated into planning, deployment, communication, and adoption within patient communities.
Communicate the app strategy to Rush leaders and teams and engage stakeholders over the long term.
Coordinate with other product and service owners to ensure the mobile app experience integrates into the overall patient journey and adjacent digital and physical touchpoints, including Rush.edu, digital front door, digital outreach campaigns, eCheckin and arrivals workflows, and MyChart tools.
Define, measure, analyze, and improve KPI and value/ROI metrics for the mobile app, including adoption, engagement, and impact, and maintain accountability for ROI outcomes.
Stay current on industry trends, service-industry best practices, emerging technologies, and patient experience practices to drive continued innovation for the mobile app.
Provide product and service oversight for an assigned set of digital-first consumer services, ensuring strategies are in place and overseeing product team execution and evolution.
Define, measure, analyze, and improve KPI and ROI metrics for assigned services, maintaining accountability to ensure business plan achievement.
Work with clinical, operational, and technology leaders to integrate assigned services into Rush operations and relevant delivery channels (mobile and web).
Own patient personas and journeys for assigned services, translating customer and provider input into prioritized functional requirements and future development roadmaps.
Oversee collection and refinement of functional requirements from consumers, clinical staff, and internal stakeholders, converting complex requirements into actionable user stories.
Set scope and feature priorities for execution teams and make final decisions on detailed requirements with input from others and patients.
Serve as a primary point of contact between product teams and the Rush Digital Transformation Committee and other stakeholder forums, ensuring alignment and timely communication.
Oversee product lifecycle delivery, including timely updates and features aligned with patient and organizational needs.
Participate in sprint planning, backlog grooming, and sprint reviews to ensure deliverables match the roadmap.
Collaborate with Rush Marketing and leaders on go-to-market strategy, brand positioning, and product/service launch.
Partner with QA teams to define acceptance criteria and ensure thorough testing of new features and updates.
Collect and analyze user feedback to improve functionality, usability, and performance, and monitor app performance metrics to evaluate release success.
Engage Rush Legal, Privacy, and Compliance teams to ensure consumer services and the mobile app comply with relevant regulations.
Guide and mentor junior team members, helping them understand and develop through the product development life cycle and strengthening a product-oriented culture.
Act as a voice for change in consumer service and product design to support Rush’s goal of leadership in digital healthcare.

Required Qualifications

Bachelor’s degree in Business, Healthcare, Information Technology, Computer Science, or a related field.
Master’s degree preferred.
Relevant certifications such as Certified Scrum Product Owner (CSPO) or similar are a plus.
5+ years of experience as a Product Owner, Product Manager, or similar role in healthcare with increasing responsibility and visibility/impact.
Proven track record managing mobile applications or digital products in a healthcare or hospital environment.
Experience with electronic health record (EHR) systems and integration with mobile or consumer-facing applications.
Knowledge of patient engagement tools, telemedicine platforms, and other healthcare technologies.
Experience working with cross-functional teams including UX/UI designers, software developers, QA testers, and business stakeholders.
Agile experience using methodologies such as Scrum or Kanban, with familiarity in tools such as Jira or Trello.
Strong skills gathering and analyzing customer feedback, defining user stories, and working with stakeholders to define product features.
Team leadership capability to build energized, cohesive multidisciplinary teams aligned to strategy and vision.
Healthcare industry knowledge of hospital workflows and patient needs is highly desirable.
Business acumen to prepare and manage business cases, financial metrics, ROI trackers, and budgets for assigned services.
Technical acumen to understand and communicate technical concepts clearly.
Experience and familiarity with mobile app development processes and platforms (iOS, Android) is a plus.
UX/UI focus with understanding of mobile usability best practices in healthcare.
Data-driven decision making using analytics and user feedback to prioritize features based on business impact.
Exceptional verbal and written communication skills to articulate product vision and requirements.
Problem-solving ability to address obstacles and support timely delivery of product features.

Technology & Tools

Certified Scrum Product Owner (CSPO)
Scrum, Kanban
Jira, Trello
Electronic health record (EHR) systems
MyChart tools
iOS, Android

Location, Work Details, and Pay

Location: Chicago, Illinois (hybrid), with quarterly travel to Rush
Business Unit: Rush Medical Center
Hospital: Rush University Medical Center
Department: RUSH Digital Transformation
Work Type: Full Time (Total FTE between 0.9 and 1.0)
Shift: Shift 1
Work Schedule: 8 Hr (8:00:00 AM - 5:00:00 PM)
Pay Range: USD $55.75 - $83.07 per hour

Education

Bachelor’s degree in Business, Healthcare, Information Technology, Computer Science, or a related field.

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4d ago

Product Owner – EMR/EHR

The MOHR Enterprises LLC Tampa, FL

Tampa, FL

4d ago

$100k+/yr Full time EHR Ehr/emr Ehr/emr Workflows

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Job Description

The MOHR Enterprises LLC is building and improving Electronic Medical Record (EMR) and Electronic Health Record (EHR) solutions that support both Primary Care and Specialty clinical workflows. In this hands-on product ownership role, you will translate clinical and business needs into product capabilities across the full development lifecycle, working closely with physicians, clinical subject matter experts, UX/UI, Engineering, Quality Assurance, and Implementation teams.

Location: Tampa, FL (onsite)
Salary: USD 100,000 per year

What you’ll own

Own and manage the product backlog for assigned EMR/EHR capabilities.
Develop and maintain product roadmaps aligned to clinical, business, and regulatory requirements.
Define product capabilities, including features, epics, user stories, acceptance criteria, workflows, and business rules.
Prioritize initiatives using customer needs, clinical value, technical feasibility, and business impact.
Guide work from initial concept through development, testing, and production release.
Analyze and improve end-to-end Primary Care and Specialty clinical workflows.
Translate clinical requirements into intuitive, efficient, and scalable EMR functionality.
Work directly with physicians and clinical SMEs to understand operational challenges and workflow realities.
Identify opportunities to improve documentation efficiency, clinical usability, and patient care workflows.
Develop functional requirements for patient registration, scheduling, clinical documentation, encounter management, and follow-up care.
Support medication management, lab orders, referrals, and clinical decision support capabilities.
Run requirements discovery sessions with healthcare providers, clients, and internal stakeholders.
Document current workflows and design future-state processes.
Capture business rules, dependencies, exceptions, and workflow considerations.
Partner with UX/UI to shape user-friendly clinical interfaces and workflows.
Validate functionality through stakeholder reviews, demos, and user acceptance testing.
Review completed work against established acceptance criteria, coordinate UAT, and resolve functional gaps.
Support product releases and post-implementation improvements.
Support EMR capabilities involving healthcare data exchange and interoperability.
Understand functional requirements for HL7, FHIR, clinical APIs, and healthcare integrations.
Collaborate on laboratory interfaces, e-prescribing, pharmacy integrations, and Health Information Exchanges.
Ensure product requirements align with applicable healthcare technology regulations and standards.
Support clinical quality reporting and value-based care initiatives.
Evaluate customer enhancement requests and identify opportunities for broader product improvements.
Participate in client meetings, product demonstrations, and requirements discussions.
Analyze production issues, user feedback, and product usage data.
Partner with Support, Engineering, and Implementation teams to resolve product challenges.
Monitor healthcare technology trends and competitive EMR/EHR solutions.
Participate in Agile/Scrum activities, including sprint planning, backlog refinement, sprint reviews, and retrospectives.

What you bring

5+ years of experience in Healthcare IT, EMR/EHR Product Management, Product Ownership, Business Analysis, or a closely related role.
Demonstrated hands-on experience developing, enhancing, or supporting EMR/EHR products.
Strong understanding of Primary Care clinical workflows.
Experience with at least one Specialty clinical workflow.
Proven ability to translate clinical requirements into product features, user stories, and acceptance criteria.
Experience managing product backlogs and supporting product roadmaps.
Strong understanding of Agile/Scrum methodologies.
Experience collaborating with physicians, clinical stakeholders, Engineering, UX/UI, QA, and Implementation teams.
Excellent analytical, communication, documentation, and stakeholder-management skills.
Bachelor’s degree in Computer Science, Healthcare Informatics, Business, Clinical/Health Sciences, or a related field.

Clinical and EMR expertise focus

Primary Care: patient registration and scheduling; patient charts and encounter management; clinical documentation (including SOAP/progress notes); annual wellness visits and preventive care; chronic disease management (diabetes, hypertension); medication reconciliation and immunizations; laboratory and diagnostic orders; referrals and care coordination; preventive screenings and care gaps; clinical quality measures and value-based care workflows.
Specialty clinical workflows: specialty-specific documentation and templates; clinical assessments and procedures; specialty orders and referrals; treatment plans and follow-up protocols; specialty-specific clinical workflows and business rules.
Ability to distinguish between shared functionality across specialties and functionality that requires specialty-specific customization.

Helpful technologies and standards

EMR, EHR, HL7, FHIR, clinical APIs
e-prescribing, Health Information Exchanges
ONC Health IT Certification; CMS interoperability requirements
SMART on FHIR, USCDI
API-based applications, SaaS

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1mo ago

Product Owner - Business Analysis - 3

C-HIT Columbia, MD

Columbia, MD

1mo ago Closed

Full time Business Analytics Healthcare Product Owner Product Management

This position is no longer accepting applications (closed Oct 30, 2026).

Job Description

You will serve as a Product Owner and business advisor for C-HIT, acting as a key liaison across Government stakeholders, business users, technical teams, and contracted staff. In this role, you will bring CMS, Medicare, and Medicaid subject matter expertise to help translate Federal Healthcare policies into actionable business, functional, and system requirements while guiding Agile delivery and product backlog management.

This position is based in Columbia, MD (onsite), supporting work throughout the full project lifecycle and across analysis, planning, delivery, and continuous improvement activities.

Responsibilities

Act as a Product Owner, business advisor, and liaison among Government stakeholders, business users, technical teams, and contracted staff across all phases of the project lifecycle.
Provide subject matter expertise for CMS, Medicare, Medicaid, and other Federal Healthcare programs, including program integrity, regulatory, operational, and business processes.
Analyze existing business processes and workflows to identify gaps and improvement opportunities, recommending functional and technology solutions aligned with Federal Healthcare requirements.
Translate complex Medicare, Medicaid, and Federal Healthcare policies, regulations, and operational requirements into clear business, functional, and system requirements.
Fulfill core Product Owner duties, including defining product vision and priorities; maintaining and prioritizing the product backlog; developing and refining user stories; defining acceptance criteria; and ensuring requirements align with business objectives.
Partner with Government stakeholders, business SMEs, architects, developers, analysts, QA teams, and other Agile team members to support planning, development, testing, implementation, and continuous improvement.
Lead or participate in backlog refinement, sprint planning, requirements-gathering sessions, product demonstrations, release planning, and stakeholder reviews.
Represent business and end-user needs through the Agile/Scrum development lifecycle, providing clarification and direction on business requirements and priorities.
Review completed functionality against defined business requirements and acceptance criteria, supporting product acceptance and implementation decisions.
Identify opportunities to improve program efficiency through automation, process optimization, data-driven decision-making, modeling, best practices, and standardized procedures.
Identify and incorporate relationships among business processes, tasks, systems, data, stakeholders, and resources into the system development lifecycle.

Benefits

Healthcare Benefits
Remote Working Options
Paid Time Off
PTO cash-out
Training/Certification opportunities
Healthcare Savings Account & Flexible Savings Account
Paid Life Insurance
Short-term & Long-term Disability
401K Match & Profit sharing
Employee Assistance Program
Paid Holidays

Citizenship / Residency Requirement

Must be a U.S. Citizen or Green Card holder and must have lived in the United States for at least three (3) of the last five (5) years.

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Healthcare Product Owner Jobs

Senior Product Owner Consumer Services - Healthcare

Product Owner – EMR/EHR

Product Owner - Business Analysis - 3

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