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Job Description

MAG Mutual Insurance Company offers an onsite, Agile environment where you can turn customer needs and product strategy into actionable delivery. This role supports mission-critical work for risk intelligence and proactive advice, with close collaboration across engineering, QA, and business partners to help teams move with clarity, speed, and accountability.

What you’ll do

  • Partner with the Product Manager to convert product strategy and roadmap priorities into an actionable delivery plan and a prioritized backlog, connecting business goals with technical development.
  • Work in an Agile environment by continuously reviewing business needs, refining priorities, and identifying opportunities, risks, and dependencies.
  • Create user stories and define acceptance criteria to keep delivery aligned with expectations.
  • Build and maintain relationships with business and technology stakeholders, communicating priorities, delivery progress, risks, and trade-offs to support informed decisions.
  • Develop, maintain, and share expert knowledge of assigned business processes, workflows, systems, and technologies so teams can execute effectively.
  • Coordinate technical delivery with engineering and business teams by identifying blockers and cross-team dependencies, facilitating resolution, and supporting release activities. Participate in design reviews to validate solutions against business needs.
  • Partner with the QA team to develop test plans and lead testing cycles.
  • Contribute to the product management community by sharing delivery learnings, customer feedback, and practices that improve collaboration between business and technology.

What you bring

  • 5+ years of experience.
  • Bachelor of Science in Computer Science or a related field (preferred).
  • Strong verbal and written communication, with experience working across business and technical stakeholders and clearly communicating priorities, progress, and trade-offs.
  • Analytical and problem-solving skills, with a track record of translating product strategy into delivery and technical products.
  • Experience managing technical delivery across the product development life cycle (PDLC), including specifying, building, and testing mission-critical business applications; identifying blockers and dependencies; and coordinating releases.
  • Strong facilitation skills, including the ability to elicit requirements from different personalities across organizational and geographical boundaries.
  • Proven ability to drive consensus across multiple stakeholders.
  • Attention to detail, analytical thinking, and experience applying analysis techniques to understand business processes, workflows, and systems, and using technology to meet business needs.
  • Insurance industry experience is a plus, preferably Medical Professional Liability or Property & Casualty Insurance.
  • Experience with customer education, onboarding, or digital adoption programs is preferred.
  • A positive customer service demeanor, comfort working in a team environment, and a desire to be proactive and grow professionally.
  • Ability to work on multiple projects concurrently following established procedures, with minimal direction, and provide real-time, critical support.

Location

  • Atlanta Office
  • Onsite

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