Senior Technology Product Owner
Job Description
Covista is seeking a Senior Technology Product Owner to shape technology product vision and lead planning, prioritization, and delivery of product roadmaps aligned to business goals. The role also supports coaching across the Technology Product Owner community and partners with IT teams, stakeholders, and vendors to ensure measurable value through adoption and performance metrics.
Key Responsibilities
- Lead and collaborate with Technology Product Owners, Digital Product Managers, peer colleagues, and other IT stakeholder groups to finalize short, mid, and long-term initiatives and product roadmaps aligned to business priorities and value.
- Assess available capacity and indicative effort across the team landscape to produce sequenced, prioritized roadmaps.
- Partner with architecture, engineering, and service management to maintain balanced technology roadmaps that support scalability, optimized user experience, stability, and performance.
- Ensure non-functional requirements (NFRs) and system enablers are captured, cascaded to relevant teams, and reflected in roadmap planning.
- Establish a methodology for analyzing and responding to target metrics and value after delivery, including recommended improvements, to inform retrospective sessions and increase adoption.
- Build relationships with senior stakeholders across impacted business functions and capabilities, using those relationships to support outcome alignment, roadmap conceptualization, and prioritization.
- Facilitate business process mapping and product mapping workshops, and participate in functional and technological changes that enhance student and colleague experience and enable business growth.
- Work with product vendors to understand vendor roadmaps and leverage them to achieve business outcomes, including timely upgrades and efficient use of assigned products.
- Minimize bespoke customization and influence business process adjustments to best utilize vendor-supplied products.
- Maintain quality and integrity of new product introductions and enhancements within technical and team boundaries, including identification and contribution of risks and dependencies and updating roadmaps accordingly.
- Drive deliverables to “done” status and ensure acceptance criteria are met by coordinating production deployment, post-implementation analysis and feedback, and ongoing support planning.
- Build a Technology Product and Portfolio peer community, identifying learning and development opportunities, and supporting and coaching Technology Product Owners in community growth and identity.
- Support objectives and success criteria for assigned initiatives and enhancements, ensuring KPIs and targets are tracked, reported, and used to identify impediments to benefits realization.
- Use approved tools and methodologies to manage workloads, communicate progress, ensure timely completion of deliverables, and maintain accurate delivery metrics.
- Perform other duties as assigned and comply with applicable policies and standards.
Required Qualifications
- Bachelor’s Degree in Computer Science, Information Technology, Business Administration, or a related field (or equivalent work experience).
- Nine (9) or more years of Product Management, Product Ownership, or Technical Business Analyst experience owning one or more products in an Agile, SaaS technology environment, or equivalent methodology.
- Strong leadership and interpersonal communication skills to convey technology product vision and roadmaps and influence stakeholders across the organization.
- Ability to interact with all levels within the organization while working in a fast-paced environment with multiple initiatives.
- Ability to manage business, IT, and vendor resources, including managing vendor deliverables under agreed contracts and statements of work.
- Experience working in an Agile environment across multiple initiatives and approximately 10+ teams.
- Proficiency in Agile Product Management, Business Analysis, and Business Process Mapping practices and tools.
- In-depth knowledge of Agile methodologies, frameworks, and tools such as Scrum, Kanban, ADO, JIRA, and Confluence.
- Strong analytical skills to resolve issues and determine effective business and alternative IT solutions.
- Agile and innovative mindset with the ability to adapt, manage competing priorities, and thrive in a changing environment.
- Capability to influence and build credibility with sponsors, peers, and subordinates by meeting initiative milestones, deadlines, and budget.
- Certified Scrum Product Owner or related Product Owner/Product Manager certification preferred.
- SAFe Scrum Master certification preferred.
Technologies and Methodologies
- Agile, SaaS, Scrum, Kanban
- ADO, JIRA, Confluence
- SAFe
Location and Employment Details
- Location: Chicago, IL (hybrid)
- Salary: USD 100,000 - 120,000 per year
Benefits
- Health, dental, vision, life, and disability insurance
- 401k Retirement Program with 6% employer match
- Flexible Time Off (FTO) policy participation
- 12 paid holidays
- Annual incentive program (subject to applicable rules; depends on factors including individual and organizational performance)
Additional Information
The expected salary range for this position is between $100,000.00 and $120,000.00. The position qualifies for the benefits listed above.
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