Dania Beach, FL

Product Jobs in Dania Beach, FL

2 jobs found

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1d ago

Coordinator, Cruise Product Operations

JetBlue Airways Corporation Dania Beach, FL

Dania Beach, FL

1d ago

Full time Content Ops Customer Experience Operations Management

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Job Description

Coordinate Cruise Product Operations to keep Flight+Cruise vacation bookings accurate, optimized, and ready for customers.

Responsibilities

Build and maintain manual Flights + Cruise vacation bundles for net-rate cruise partners, ensuring accuracy and alignment with company quality standards.
Review daily system error reports and support troubleshooting to identify and resolve root causes.
Optimize inventory availability by monitoring cluster status and proactively re-packaging unpackaged items to match demand requirements.
Assist the Customer Care call center with executing manual itinerary changes.
Support special projects by adapting to changing business needs and fulfilling additional responsibilities as requested.
Manage the Cruise Content Management System (CMS) by updating cruise pods and maintaining rate accuracy on the website.
Monitor inventory availability and flag discrepancies or issues to the broader team.
Collaborate with Marketing to update pages and ensure promotional content matches live product.
Maintain the Interline Rates Sheet and keep SharePoint tasks, Outlook logs, and image assets up to date.
Perform other duties as assigned.

Requirements

High School Diploma or GED required.
1 year of customer service or related experience.
1 year of Hospitality, Business, Technology, or related field experience.
Proficient in Microsoft Office: Outlook, Word, Excel, SharePoint, PowerPoint; and Google Workspace: Gmail, Docs, Sheets, Slides, Drive.
Strong attention to detail.
Excellent organizational, time management, and multitasking abilities.
Effective written and verbal communication with professional interaction across teams and stakeholders.
Strong problem-solving and the ability to troubleshoot in a fast-paced environment.
Ability to work independently while maintaining collaboration and a positive attitude in a high-pressure team setting.
Ability to adapt to changing priorities and remain flexible.
Available for occasional overnight travel (10%).
Must be able to pass a 10-year background check.
Must be legally eligible to work in the country where the position is located; US authorization required.
This position is not eligible for visa sponsorship.

Preferred Experience and Qualifications

Associate’s or Bachelor’s degree in Hospitality, Business, Technology, or related field.
Previous experience with room inventory allocation and management.
Strong customer service skills with the ability to build relationships across stakeholders.
Experience in travel, hospitality, or airline industry, especially hotel distribution, reservations, or connectivity systems.
Familiarity with GDS, Channel Managers, Property Management Systems (PMS), or other third-party connectivity platforms.
Experience with contract loading, rate management, or promotions setup in a hospitality or travel environment.
Knowledge of JetBlue systems, policies, or processes.
Working knowledge of APIs, system integrations, or technical troubleshooting for connectivity solutions.
Ability to analyze data, generate reports, and identify trends for process improvement.
Time management skills to handle shifting priorities in a fast-paced environment.
Bilingual or multilingual communication skills.
Prior experience collaborating cross-functionally with commercial, product, or technology teams.

Technologies

Microsoft Office (Outlook, Word, Excel, SharePoint, PowerPoint)
Google Workspace (Gmail, Docs, Sheets, Slides, Drive)
Cruise Content Management System (CMS)
SharePoint
Outlook

Crewmember Expectations

Regular attendance and punctuality.
May require flexible hours and short-notice availability.
Maintain a professional appearance.
When working or traveling on JetBlue flights, and if time permits, assist with light aircraft cleaning.
Do not use ChatGPT or any other automated tool during the interview process; usage disqualifies a candidate.

Location and Work Environment

Onsite in Dania Beach, FL
Traditional office environment

Equipment and Physical Effort

Computer and other office equipment
Sedentary work; generally not required, or up to 10 pounds occasionally, 0 pounds frequently

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2mo ago

Junior Analyst Cruise Product Operations

JetBlue Airways Corporation Dania Beach, FL

Dania Beach, FL

2mo ago Closed

Full time Analytics Content Ops Customer Experience

This position is no longer accepting applications (closed Aug 4, 2026).

Job Description

The Junior Analyst, Cruise Product Operations ensures the technical integrity and availability of the cruise and travel portfolio across operations, finance, marketing, and technology to support accurate rates and a smooth booking experience.

Responsibilities

Develop and sustain full cruise packages and promotional pricing within the Paisly ecosystem.
Oversee the Cruise CMS to update cruise pods and ensure pricing accuracy across the site.
Load cruise rates, promotions, contract extensions, and rate revisions with precise accuracy.
Monitor inventory availability and proactively raise discrepancies to the cross-functional team.
Support onboarding of new partners, translating contract details into usable rate pages.
Provide onboarding assets to partners and internal teams, including FAQs and contract links.
Configure and manage partner access to internal portals and tools.
Coordinate partner trainings with the Operations team to share updates on promotions, products, and processes.
Assist Support teams with technical analysis and troubleshooting.
Identify and open technical tickets with the Technology group to resolve website glitches, iSell and iSell Connect issues, and rate inaccuracies.
Collaborate with Marketing to refresh pages and ensure promotions align with live product.
Maintain the Interline Rates Sheet and keep SharePoint tasks, Outlook logs, and image assets current.
Conduct audits to guarantee 100 percent accuracy of documents, reports, and reservations before going live to customers.
Additional duties as required.

Requirements

Bachelor’s Degree; OR four years of relevant work experience with a High School Diploma/GED.
Minimum one year of analytical or CMS experience.
Strong research skills with the ability to analyze information and make determinations per company guidelines.
Proficiency with Microsoft Office Suite and/or Google Workspace.
Excellent attention to detail.
Strong critical thinking and problem-solving abilities.
Excellent organizational and multitasking abilities.
Ability to work independently and maintain a positive attitude in a high-pressure team environment.
Available for occasional overnight travel up to 10%.
Successful completion of a ten-year background check.
Legal eligibility to work in the country where the position is located.
Authorized to work in the United States; visa sponsorship is not available.

Technologies

Paisly ecosystem
Cruise Content Management System (CMS)
iSell and iSell Connect
SharePoint
Outlook
Microsoft Office Suite
Google Workspace

Crewmember Expectations

Regular attendance and punctuality.
Potential need to work flexible hours and be available to respond on short notice.
Able to maintain a professional appearance.
When working or traveling on JetBlue flights, crewmembers may assist with light cleaning of the aircraft when time permits.
The use of ChatGPT or other automated tools during the interview process will disqualify a candidate from consideration.

Equipment

Computer and other office equipment.

Work Environment

Traditional office environment.

Physical Effort

Typically sedentary with occasional lifting up to 10 pounds.

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Product Jobs in Dania Beach, FL

Coordinator, Cruise Product Operations

Junior Analyst Cruise Product Operations

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