Product Jobs in Davidson, NC

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Experienced Product Owner

iPipeline Davidson, NC

Davidson, NC

Today

Full time Experienced Product Analytics Product Management

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Job Description

The Experienced Product Owner at iPipeline is responsible for a defined feature or component within a SaaS or enterprise software product. The role turns product vision and strategy into executable backlog items while managing prioritization, discovery, and release readiness, with a focus on financial services such as life insurance and/or annuities where relevant.

Responsibilities

Own a defined feature or component area within a SaaS or enterprise software product, with emphasis on financial services, life insurance, and/or annuities where relevant.
Partner with Product Managers to translate product vision, strategy, and scope into executable backlog items, including writing clear requirements and acceptance criteria.
Support Agile delivery ceremonies.
Make day-to-day prioritization decisions that balance customer needs, business value, technical constraints, and delivery commitments with moderate supervision.
Support discovery for owned features by collecting inputs across customer and stakeholder feedback, operations, analytics, documentation, and interviews; summarize insights to preserve customer voice and inform prioritization and delivery decisions.
Translate business needs into clear, concise, complete, feasible, and testable requirements for the owned scope, communicating scope, trade-offs, expected outcomes, quality benchmarks, external interfaces, and constraints.
Build working relationships with Product Managers, Scrum Masters, Engineering, QA, Design, project managers, Support, and business stakeholders, and facilitate alignment when dependencies affect scope.
Create concise product summaries and presentations that connect scope, outcomes, customer impact, and delivery commitments; translate technical information for customers, end users, internal stakeholders, and management audiences.
Maintain backlog hygiene and prioritization in Jira for the owned feature/component, using business value, customer impact, strategic objectives, risk, effort, and delivery commitments to guide sequencing.
Write well-formed user stories, functional requirements, acceptance criteria, and supporting documentation; decompose higher-level needs into implementable detail and resolve ambiguity before development begins.
Maintain a lightweight view of dependencies, risks, blockers, and requirements-status for the owned scope; communicate impacts, manage changes to baseline requirements, and propose sequencing options.
Participate in sprint planning, backlog refinement, reviews, and retrospectives to ensure priorities, requirements, acceptance criteria, and expected outcomes are clear to the team.
Partner with the Scrum Master and delivery team to confirm Definition of Ready/Done, testability, and planning inputs for stories in the owned scope.
Confirm stories meet acceptance criteria, Definition of Done, and agreed quality benchmarks before release, contributing to go/no-go inputs, release notes, rollback considerations, and change-control expectations.
Partner with QA, Engineering, Support, Documentation, and Compliance to validate delivered functionality against expected outcomes and consolidate release readiness inputs.
Track success metrics, customer feedback, defects, and operational signals for the owned work; use evidence to support release communications and recommend follow-on improvements.
Define and monitor success metrics for owned features, including adoption, completion, quality, flow, customer feedback, and operational indicators, and recommend backlog adjustments based on insights.
Contribute to lightweight business cases and value assessments for features and report realized value against expected outcomes after release.
Produce and maintain requirements documentation, supporting models or prototype layouts when helpful, user-facing help, release notes, and internal enablement content.
Execute concise handoffs to Support and Customer Success, ensuring known behaviors, limits, customer impacts, and operational considerations are documented.
Run lightweight post-release reviews and convert customer feedback, defects, metric learnings, and new practices into prioritized backlog items for future work.
Monitor early-use telemetry, support feedback, and customer signals to recommend improvements that increase customer satisfaction, adoption, and business outcomes.

Requirements

Typically requires 3+ years of relevant professional experience delivering software in an agile environment; experience in financial services, life insurance, and/or annuities preferred.
Working knowledge of SaaS or enterprise software delivery, customer workflows, market needs, business objectives, financial services concepts, and life insurance and/or annuities domains preferred, including sufficient understanding of compliance considerations and operational impacts to inform prioritization decisions.
Experience planning and sequencing stories for a defined scope, participating in Agile ceremonies, and partnering with Scrum Masters and delivery teams to remove routine blockers.
Experience working with Engineering, Architecture, Design, QA, Support, Compliance, and Product Management to validate delivered functionality, manage dependencies, and support release readiness.
Voice of Customer and customer context experience, including Salesforce-connected content and customer/stakeholder feedback captured through Microsoft 365 sources as applicable.
Experience with Jira for Agile planning and work tracking, including owning a feature/component backlog, co-facilitating backlog refinement, and producing clear user stories, acceptance criteria, and supporting documentation that reduce ambiguity before development begins.
Road mapping and portfolio visibility experience using Jira product/roadmap views and Product Management planning artifacts.
Release/change and DevOps visibility experience using Jira release notes and standard release artifacts, coordinating with Engineering/QA tooling as needed.
Test and quality management experience using Jira-based story acceptance, defect linkage, and release readiness evidence, coordinating with QA on test evidence.
Dependency and service catalog experience using lightweight dependency views in Jira and shared Product Management planning artifacts for owned scope.
Diagramming and design collaboration experience with Figma and Confluence persona boards, plus shared Microsoft 365/SharePoint materials for story mapping and discovery artifacts.
Product analytics and BI experience with Power BI and Salesforce-connected content, along with Jira metrics, retrospectives, and feedback to support prioritization and process improvement.
Experimentation and feature management experience with approved discovery experiments/prototypes and Product Management single-source-of-truth workflows when available.
API and integration context knowledge, including understanding API/contract dependencies and coordinating details with Engineering using Jira and shared technical documentation.
Experience with SharePoint, OneDrive, OneNote, and Confluence for documentation and knowledge management.

Technologies

Jira
Figma
Confluence
Microsoft 365
SharePoint
OneDrive
OneNote
Power BI
Salesforce

Benefits

Competitive compensation and benefits package
Opportunities for career growth
Employee stock purchase plan
401(k)
Generous time off and flexible work/life balance
Company-matched retirement packages
Employee wellness program
Awards and recognition program

Location

Davidson, NC (onsite)

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