Product Jobs in Lowell, MA

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Lead Product Manager

UKG (Ultimate Kronos Group) Lowell, MA

Lowell, MA

Today

$134k - $191k/yr Full time Customer Experience Partner Management Product Analytics

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Job Description

Join UKG and help build a worker-facing experience that feels native inside the UKG Pro app. This hybrid role focuses on turning partner services into a lovable, seamless journey through the Frontline Worker Network, with clear ownership of growth, experimentation, and measurable conversion outcomes. You will work as a lead-level individual contributor, reporting to the Principal Product Manager for the Frontline Worker Network product team.

What you’ll do

Own the end-to-end worker experience for one or more categories in the Frontline Worker Network, partnering with category and partner teams to shape a lovable, in-flow experience inside UKG Pro.
Run conversion funnel growth for each category, treating awareness through ongoing engagement as a consumer-style growth funnel: awareness, placement, eligibility and consent, onboarding, activation, and ongoing engagement.
Drive category growth metrics including impressions, click-through, enrollment, activation, and retention. Set targets, run experiments, and iterate based on results.
Design and operate structured experimentation (A/B and multivariate tests) across placement, messaging, timing, and onboarding flows in partnership with engineering, design, and data science.
Turn platform standards into category-ready execution by translating eligibility, consent, and placement requirements into workflows and acceptance criteria for a polished, specific category experience.
Coordinate with service partners across product and marketing to align on experience design, co-branding, and handoff points between UKG-owned and partner-owned surfaces.
Ship through surfaces you don’t own by working closely with UKG Pro product and engineering teams to land placement, prioritization, and design changes through their roadmap and release cadence.
Use research and data to continuously improve the experience, leveraging customer insight, usability testing, and funnel analytics.
Report performance against targets tied to conversion and revenue, and feed learnings back into platform placement and recommendation logic.
Accelerate iteration with AI-assisted tooling to support experiment design, data analysis, and content or UX iteration.

What you bring

Bachelor’s degree (or an equivalent combination of education and experience)
6+ years of product management experience, including direct ownership of a conversion funnel or growth loop for a consumer-facing or consumer-grade product
Hands-on experience with structured experimentation, including A/B testing to improve activation, conversion, or engagement
Proven ability to deliver without formal authority, including shipping via surfaces or platforms owned by other teams
Experience working with external partners where a partner’s service is delivered as part of the end-user experience
Strong in-product experience craft for placement, messaging, onboarding flows, and reducing friction
Comfort with data, including defining funnel metrics and using analytics to prioritize
Excellent communication to clearly present experience and experimentation decisions to both design-minded and data-minded partners

Work model, location, and travel

Hybrid
Location: Lowell, MA, United States (3 days per week in a UKG office is a requirement)
Travel: Up to 25%

Compensation and employment details

Pay range: USD 133,900 - 190,750 per year
Base pay may vary based on skills, experience, job-related knowledge, and work location
Additional compensation: may include a performance-based bonus plan and restricted stock unit awards
Employment type: Regular
Job ID: LEADP020539
Role: Lead Product Manager

Additional information

UKG is an equal opportunity employer.
UKG participates in E-Verify.
UKG is unable to offer sponsorship for this position.
For disability accommodations during the application and interview process, email UKGCareers@ukg.com.

Preferred qualifications

Experience in product-led growth (PLG) or consumer growth roles, ideally in a B2B2C or employer-sponsored benefits context
Embedded finance or financial wellness experience, particularly with products delivered through an employer or other trusted intermediary
Experience in a regulated or consent-heavy domain, including how consent is obtained and honored and how disclosures are handled
Experience building products for deskless, hourly, or mobile-only worker populations
Experience with personalization, recommendation, or eligibility-based matching logic in a customer-facing product
Familiarity with enterprise SaaS platforms (for example, workforce management or HCM) as the surface for a consumer-style experience
Experience leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving

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