Lead Product Manager

Join UKG and help build a worker-facing experience that feels native inside the UKG Pro app. This hybrid role focuses on turning partner services into a lovable, seamless journey through the Frontline Worker Network, with clear ownership of growth, experimentation, and measurable conversion outcomes. You will work as a lead-level individual contributor, reporting to the Principal Product Manager for the Frontline Worker Network product team.

What you’ll do

• Own the end-to-end worker experience for one or more categories in the Frontline Worker Network, partnering with category and partner teams to shape a lovable, in-flow experience inside UKG Pro.
• Run conversion funnel growth for each category, treating awareness through ongoing engagement as a consumer-style growth funnel: awareness, placement, eligibility and consent, onboarding, activation, and ongoing engagement.
• Drive category growth metrics including impressions, click-through, enrollment, activation, and retention. Set targets, run experiments, and iterate based on results.
• Design and operate structured experimentation (A/B and multivariate tests) across placement, messaging, timing, and onboarding flows in partnership with engineering, design, and data science.
• Turn platform standards into category-ready execution by translating eligibility, consent, and placement requirements into workflows and acceptance criteria for a polished, specific category experience.
• Coordinate with service partners across product and marketing to align on experience design, co-branding, and handoff points between UKG-owned and partner-owned surfaces.
• Ship through surfaces you don’t own by working closely with UKG Pro product and engineering teams to land placement, prioritization, and design changes through their roadmap and release cadence.
• Use research and data to continuously improve the experience, leveraging customer insight, usability testing, and funnel analytics.
• Report performance against targets tied to conversion and revenue, and feed learnings back into platform placement and recommendation logic.
• Accelerate iteration with AI-assisted tooling to support experiment design, data analysis, and content or UX iteration.

What you bring

• Bachelor’s degree (or an equivalent combination of education and experience)
• 6+ years of product management experience, including direct ownership of a conversion funnel or growth loop for a consumer-facing or consumer-grade product
• Hands-on experience with structured experimentation, including A/B testing to improve activation, conversion, or engagement
• Proven ability to deliver without formal authority, including shipping via surfaces or platforms owned by other teams
• Experience working with external partners where a partner’s service is delivered as part of the end-user experience
• Strong in-product experience craft for placement, messaging, onboarding flows, and reducing friction
• Comfort with data, including defining funnel metrics and using analytics to prioritize
• Excellent communication to clearly present experience and experimentation decisions to both design-minded and data-minded partners

Work model, location, and travel

• Hybrid
• Location: Lowell, MA, United States (3 days per week in a UKG office is a requirement)
• Travel: Up to 25%

Compensation and employment details

• Pay range: USD 133,900 - 190,750 per year
• Base pay may vary based on skills, experience, job-related knowledge, and work location
• Additional compensation: may include a performance-based bonus plan and restricted stock unit awards
• Employment type: Regular
• Job ID: LEADP020539
• Role: Lead Product Manager

Additional information

• UKG is an equal opportunity employer.
• UKG participates in E-Verify.
• UKG is unable to offer sponsorship for this position.
• For disability accommodations during the application and interview process, email [email protected].

Preferred qualifications

• Experience in product-led growth (PLG) or consumer growth roles, ideally in a B2B2C or employer-sponsored benefits context
• Embedded finance or financial wellness experience, particularly with products delivered through an employer or other trusted intermediary
• Experience in a regulated or consent-heavy domain, including how consent is obtained and honored and how disclosures are handled
• Experience building products for deskless, hourly, or mobile-only worker populations
• Experience with personalization, recommendation, or eligibility-based matching logic in a customer-facing product
• Familiarity with enterprise SaaS platforms (for example, workforce management or HCM) as the surface for a consumer-style experience
• Experience leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving