Product Jobs in Roseville, CA

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ASM Product & Operations

Victoria's Secret Roseville, CA

Roseville, CA

Today

$36 - $43/hr Full time Manager Customer Experience Management

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Job Description

The Assistant Store Manager, Operations is a values-driven leader role that connects store strategy to day-to-day execution. Reporting to the Store Manager, this position focuses on consistent store performance, strong customer and associate experiences, and coaching leaders to deliver operational excellence.

Location and Schedule

Location: Roseville, CA (onsite)
Schedule: Ability to work nights, weekends, and a flexible schedule

Compensation

Salary: USD 36 - 43 per hourly

Responsibilities

Lead customer experience execution across all brands, ensuring consistency, quality, and emotional connection
Support leadership development for Managers, including coaching, performance management, and talent progression
Oversee sales floor execution through Head Coach leadership to drive behaviors that support top-line results
Translate store strategy into clear priorities and expectations across teams
Partner with Operations to ensure store readiness enables the customer experience
Own talent lifecycle activities alongside the Store Manager, including hiring, development, and performance management
Manage assigned direct reports, including Managers and/or Supervisors
Demonstrate and lead company values and company policy and procedures
Execute the Head Coach role by delivering exceptional customer experiences through coaching, zoning, team selling, and personally selling
Coach and develop associates
Execute Daily Work Force Management actions to manage labor hours
Maintain visual merchandising standards
Collaborate with Sales Leadership Teams to ensure seamless execution
Lead and model behaviors that align with leadership competencies
Perform additional duties as assigned, including floorset mapping and execution, product launch support, brand education, and shipment processing

Requirements

Passion for the Victoria’s Secret Brand with the ability to drive customer satisfaction and loyalty
Experience reviewing business reports and insights and taking immediate, deliberate action to achieve results
Self-awareness and interest in seeking feedback to improve and develop
Experience selecting and developing direct reports to the next level and building an environment where people do their best work
Experience influencing cross-functional partners in informal and formal settings
Ability to work nights, weekends, and a flexible schedule
Ability to lift and carry up to 40 pounds, and to frequently bend, stretch, kneel, walk, and stand for extended periods
Ability to use technology including headsets, mobile devices, and computers
Minimum experience: 4+ years of retail or operations leadership experience preferred

Technology

Headsets
Mobile devices
Computers

Benefits

Click here for benefit details related to this position.

Why You Belong Here

Join a world-leading specialty retail brand recognized globally for innovation and excellence in lingerie and fashion
Work alongside industry leaders to set the standard for retail execution, placing customers at the center of products and experiences that bring them joy

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