Remote Access Product Jobs

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Today

Product Owner

TeamViewer Germany GmbH Austin, TX

Austin, TX

Today

Full time Ai Workflows Customer Experience Product Management

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Job Description

TeamViewer Germany GmbH is seeking a technically grounded Product Owner to help shape the Remote Support, Access & Control domain. In this onsite role based in Austin, TX, you will own the product backlog and guide delivery of secure, reliable, and intuitive remote support experiences, with a focus that includes AI-powered support and agentic workflows.

You will bring together customer, business, and technical signals to define what to build next, then work with cross-functional partners to execute through agile development. Success will be measured through clear metrics and continuous improvement informed by product data, customer feedback, and operational insights.

What you will do

Own and prioritize the product backlog, balancing customer needs, business goals, technical requirements, and delivery capacity.
Translate customer, business, and technical insights into clear requirements, user stories, and sprint-ready work.
Partner with Product, Engineering, UX, and QA to deliver high-quality solutions using agile development practices.
Drive the evolution of Remote Support, Remote Access, and AI-powered support experiences, including automation and agentic workflows.
Define success metrics and use product data, customer feedback, and operational insights to improve adoption, quality, reliability, and customer satisfaction.
Align stakeholders across the organization on priorities, trade-offs, roadmap execution, and release readiness.

What you bring

Experience as a Product Owner, Product Manager, Business Analyst, or similar role within agile software development.
Strong experience managing backlogs, defining requirements, prioritizing work, and driving cross-functional delivery.
Ability to translate customer needs, business objectives, and technical concepts into actionable product requirements.
Familiarity with AI-powered products, workflow automation, or agentic experiences, including responsible AI considerations.
Strong analytical, communication, and stakeholder management skills.
Experience with SaaS, enterprise software, remote support, IT operations, security, or related technology domains.

Benefits

Competitive compensation and bonuses
Flexible PTO and paid holidays
401(k) with employer matching
Comprehensive Health insurance package including 100% employer-paid medical coverage
Up to 12 weeks of Parental Leave
Basic Life Insurance, Short-Term & Long-Term Disability, 100% employer-paid
Quarterly teambuilding events, leadership luncheons, and companywide “All Hands” meetings
Open door policy and business casual dress code
We celebrate diversity as one of our core values, and you will be able to join c-a-r-e to lead change initiatives

Work location: Austin, TX (onsite).

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