Concierge Product Jobs

1 job found

Today

Information Technology Senior Management Forum New York, NY

New York, NY

Today

$251k - $287k/yr Full time Concierge Customer Experience Design

New York, NY (onsite)

USD 251,400 - 286,900 per year

Full-time

7/07/2026

Lead a talented, cross-disciplinary team of designers and collaborate deeply with our research teams and Product and Tech leadership.
Be responsible for leading high-impact, highly complex projects and defining and driving design strategy that informs the higher-level vision of the organization and aligns to business objectives.
Lead the Velocity Black experience, other concierge experiences and the back end agent experiences; craft exceptional end-to-end native experiences that allow Capital One to win at the top of the market.
Work closely with craft leads, designers and cross-functional teams to push creative boundaries while ensuring business impact and customer value.

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