Product Owner - Group Health

Product Owner for Group Health is responsible for turning commercial group health priorities into actionable work for engineering and supporting delivery of product enhancements.

Responsibilities

• Act as the product subject matter expert for assigned Group Health solutions and product functionality
• Translate business needs, client requests, and operational workflows into clear product requirements
• Support claim-related solutions across PPO networks, out-of-network claims, claim scrubbing, and large dollar claim review
• Apply product knowledge for No Surprises Act and ERISA-related considerations, including Qualifying Payment Amounts
• Provide day-to-day product clarification and decision support during development
• Collaborate with Product Analysts, Engineering, QA, and the Agile Delivery Manager to help teams achieve sprint readiness and execute delivery
• Support user acceptance testing, validation, product demos, training, and stakeholder walkthroughs
• Serve as a resource to internal teams for questions about Group Health solutions, functionality, or client-specific needs
• Support Implementation and Client Services through product knowledge transfer and workflow clarification
• Identify product improvement opportunities using feedback from clients, prospects, and internal stakeholders

Requirements

• Bachelor’s degree in Business, Healthcare Administration, Information Systems, Product Management, or a related field (preferred)
• 5+ years experience in a Product Owner, Product Analyst, Business Analyst, Operations, Claims, Network, or healthcare technology role
• Experience in Commercial Group Health, healthcare claims, PPO networks, out-of-network solutions, medical bill review, claim repricing, or cost containment (strongly preferred)
• Experience with No Surprises Act, ERISA, Qualifying Payment Amounts, claim scrubbing, large dollar negotiations, PPO network application, or out-of-network claim handling (preferred)
• Ability to translate business needs and workflow requirements into clear functional requirements
• Experience working with cross-functional teams in an agile delivery environment
• Strong communication, collaboration, and problem-solving skills
• Ability to clarify requirements and provide timely product direction during active development cycles
• Attention to detail and ability to manage multiple priorities
• Familiarity with backlog management tools such as Azure DevOps, Jira, or similar platforms (preferred)

Technologies

• Azure DevOps
• Jira

Benefits

• Medical Insurance (high deductible plan with an HSA)
• Dental Insurance
• Vision Insurance
• Short-term and long-term disability paid by the company
• Group term life paid by the company
• Generous PTO
• Wellness program with monetary rewards
• Employee recognition programs with monetary rewards
• Corporate office amenities including specialty coffee machines, assorted tea options, smoothie bar, collaborative workspaces, fruit provided by the company, and an onsite market
• Regular employee events

Location: Franklin, TN (onsite)