Product Owner/Sr. Product Owner

Senior Product Owner for the ERMS team overseeing legacy systems, agile practices, backlog management, stakeholder engagement, and delivery of scalable IT solutions aligned with roadmaps and budgets.

Responsibilities

• Collaborate with stakeholders across upstream and downstream systems and functions to identify business priorities and dependencies on legacy applications and workflows.
• Lead strategic stakeholder engagement for the assigned domains, applying deep knowledge of business processes and system constraints.
• Implement agile best practices to maintain and modernize legacy systems while balancing stability with iterative improvements.
• Own backlog prioritization and release planning for the assigned product area.
• Document user stories and epics to accurately capture business requirements.
• Refine and maintain product backlogs, prioritize user stories, and define scope, objectives, deliverables, and requirements.
• Collaborate with architects to translate business strategies into feasible solutions within existing system constraints, identifying efficiency opportunities.
• Drive delivery of scalable solutions aligned with IT roadmaps and portfolio budgets.
• Coordinate with Operations to ensure legacy systems continuously support core functions without disruption.
• Support UAT, regression testing, and training efforts for updates or transitions involving legacy systems.
• Support technology and process transformations for US and Bermuda operations.
• Measure product performance and value delivery using KPIs and metrics tied to business outcomes.
• Ensure backlog prioritization aligns with IT investment roadmaps and budget targets.
• Partner with Product Managers, Architects, and Enterprise teams to maintain conceptual and technical integrity across the portfolio.
• Prioritize features that enhance customer experience and operational efficiency, championing customer-centric outcomes.
• Ensure product changes comply with regulatory and compliance standards.
• Stay informed on emerging technologies and industry best practices to guide product strategy.

Requirements

• 5+ years of insurance experience is a plus.
• Bachelor's degree or equivalent work experience is required.
• Proven experience as a Product Owner or similar role in technology or operations.
• Ability to manage multiple, diverse stakeholders.
• Solution-oriented, creative-minded thinker.
• Strong grasp of Agile methodologies and product management practices.
• Excellent communication and stakeholder management skills.
• Proficiency with Jira and Confluence for backlog management and documentation.
• Ability to translate strategic goals into actionable business requirements.
• Strong ethics and professionalism with a commitment to compliance and integrity.
• Flexible, adaptable, and resilient, capable of thriving in a dynamic environment.
• Financial and business acumen to align product decisions with organizational goals.
• Ability to track and report on continuous improvement metrics and modernization impact.

Technologies

• Jira
• Confluence

Benefits

• Competitive benefit programs to support employees through a diverse and changing environment and all stages of life.
• Full-time employees can select from multiple health, dental, and vision plans, plus optional life, disability, and AD&D insurance.
• 401(k) with employer match, Employee Stock Purchase Plan, PTO, corporate holidays and floating holidays, parental leave.

US Work Authorization

US Work Authorization required. Markel does not provide visa sponsorship for this position, now or in the future.

Pay Information

• Base salary offered will be within USD 92,880 - 159,610 per year, based on compensable factors such as education, experience, training, licensure, demonstrated competencies, geographic location, and other factors.
• The national average salary ranges cited are USD 92,880 - 127,710/year for Product Owner with 15% incentive, and USD 116,080 - 159,610/year for Sr. Product Owner with 25% incentive.