Production Product Owner/Scrum Master

Absolute Business Solutions Corp is seeking a TS/SCI-cleared Production Product Owner and Scrum Master to support DIA-NDOC D3P modernization under the DTP contract.

Responsibilities

• Own, maintain, and prioritize the Production Team backlog for production sustainment, data-quality improvement, operational enhancements, security findings, and technical debt.
• Convert incidents, operational needs, stakeholder requests, and data-quality findings into epics, user stories, acceptance criteria, and sprint-ready work.
• Balance urgent production support with preventive maintenance, environment changes, release support, vulnerability remediation, and long-term reliability improvements.
• Facilitate backlog refinement, sprint planning, daily scrums, sprint reviews and demonstrations, retrospectives, and PI Planning.
• Track incidents and recurring defects, document root causes, ensure corrective actions, assign ownership, and drive closure.
• Coordinate data-quality issue intake, validation criteria, prioritization, remediation, status reporting, and closure verification.
• Manage dependencies across Production, application-development, Platform, CI/CD, infrastructure, cybersecurity, data-owner, and mission teams.
• Remove or escalate impediments, including cross-team dependencies, decisions, resource constraints, and operational risks.
• Coach teams on Agile, Scrum, and SAFe practices while promoting continuous improvement.
• Communicate operational status, priorities, risks, and delivery progress to Government and contractor stakeholders.

Requirements

• Education and experience: Bachelor’s degree in Engineering, Computer Science, Systems Engineering, or related field with 12+ years of relevant experience, or Master’s degree with 10+ years of relevant experience.
• Security: Active TS/SCI clearance with ability to obtain and maintain a CI polygraph.
• Experience managing a backlog that includes production incidents, defects, preventive maintenance, technical debt, environment changes, release support, data-quality remediation, monitoring, and vulnerability remediation.
• Experience with incident management, problem management, root-cause analysis, change management, release coordination, service restoration, and post-incident corrective actions.
• Knowledge of data-quality validation: completeness, accuracy, timeliness, consistency, reconciliation, defect tracking, and remediation workflows.
• Ability to translate operational needs into epics, features, stories, acceptance criteria, priorities, and definitions of done.
• Experience facilitating Agile and SAFe ceremonies and cross-team dependency discussions.
• Ability to coordinate with developers and stakeholders across Production support, Platform, CI/CD, infrastructure, cybersecurity, data owners, and mission teams.
• Strong facilitation, prioritization, stakeholder management, written communication, and organizational skills.

Technologies

• Kubernetes
• Elastic
• Redis
• GitOps
• CI/CD
• SAFe

Benefits

• Generous PTO plus 11 Federal Holidays
• Retirement Planning: 401k Fully Vested with match
• Annual Health and Wellness Allowance: buy an Apple Watch, a treadmill, or hit the gym on us
• Career Development: Annual Funds to spend on Education and Training
• Volunteer Time Off: annually, all employees can spend 8 hours supporting a charity of choice
• Charitable Match: ABSC matches an employee’s donation to a qualifying charity
• Referral Program: internal and external referrals paid
• LOV Awards: earn bonus awards through the Living Our Values awards program

Work Location and Schedule

• Most work onsite at the customer location in Bethesda, MD.
• Flexible schedule and occasional remote work may be available based on customer requirements and deliverables.

Security Clearance Required

• Active TS/SCI clearance required
• Ability to obtain and maintain a CI polygraph

Desired Skills

• Experience serving as Scrum Master for multiple teams or a team-of-teams delivery model.
• Familiarity with Kubernetes, Elastic, Redis, GitOps, CI/CD, infrastructure automation, or cloud-native operations.
• Experience with metrics, logs, alerts, dashboards, SLIs, SLOs, and observability practices.
• Experience with data governance, ETL or ELT, master data, reconciliation, lineage, or data-quality operations.
• Experience coordinating incident response, change advisory, release readiness, or operational-readiness reviews.
• Product Owner or Scrum Master certification such as CSPO, PSPO, CSM, PSM, SAFe POPM, or SAFe Scrum Master.

Compensation: USD 135,000 - 245,000 per year

Minimum experience: 10 years