Sr. Product Manager, International

Tandem Diabetes Care is seeking a Senior Product Manager, International to advance its international product portfolio. In this onsite role in San Diego, you will represent international customer and business needs in product development, manage international configuration and roadmaps, and support market expansion through cross-functional collaboration and partner engagement.

Key Responsibilities

• Advance Tandem Diabetes Care’s international product portfolio in partnership with the Director, Product Management, International, supporting product delivery across international markets.
• Represent the needs of international customers and the international business in product development decisions and planning.
• Partner with product and platform line leaders to help ensure international configurations meet market needs and support roadmap management.
• Collaborate cross-functionally and with external partners across International downstream teams, R&D, Program Management, Clinical and Regulatory Affairs, Quality, Operations, Human Factors, User Experience, and Global Marketing.
• Drive continuous transformation of international processes and lead product definition activities supporting ongoing market expansion.
• Develop and secure stakeholder buy-in for international product strategy and definition, managing configuration, scope, and roadmap timing through launch, scaling, and end-of-life, working closely with Commercial and product leadership.
• Identify market-specific requirements across hardware, software, packaging, and labeling using voice of customer (VOC) inputs, and propose evolution, maintenance plans, and improvement recommendations supported by business cases.
• Support incorporation of international plans into roadmaps that guide cross-functional teams.
• Collect and analyze critical qualitative and quantitative data through market research and customer and field engagement, and work with finance teams to quantify opportunities.
• Translate market and user requirements into specific product requirements by collaborating with Engineering, PMO, Regulatory and Quality Affairs, supporting prioritization and alignment with product roadmaps.
• Improve international product delivery workflows, including labeling, translation/localization, operations, and early access programs.
• Identify bottlenecks and dependencies, propose scalable solutions, and partner with functional owners to implement and sustain improvements.
• Partner with Product Marketing and Market Access to develop marketing and reimbursement strategies, messaging, and product education and training content for distributors, HCPs, and patients with adaptation for international markets.
• Work collaboratively with distributors and external partners, including identifying additional opportunities to engage external parties to advance the roadmap.
• As required, engage clinical Key Opinion Leaders to build an external network and drive ideation and creation of industry state-of-the-art intelligence.
• Ensure adherence to company policies, including Privacy/HIPAA, and other legal and Regulatory requirements.

Required Qualifications

• BS/BA degree in engineering, information technology, or health sciences preferred; BS/BA degrees in product management, business administration, economics, mathematics, or related fields will be considered.
• 8 years of related experience in a combination of product management, product development, and/or product planning with a Bachelor’s degree, or 6 years with a Master’s degree, or a PhD with 3 years of experience, or equivalent experience.
• Direct experience delivering commercial products and services, ideally consumer facing medical devices with mobile app and international requirements.
• Experience interacting with physician and other clinical stakeholders.
• Ability to translate international business needs, regulatory guidance, and research into market and user requirements and establish clear short- and medium-term roadmaps for countries and markets.
• Experience assembling and configuring a product portfolio for diverse geographic markets, considering commercial stakeholder requirements, market access needs, regional compliance, and distributors.
• Proven ability to drive process improvement and operational transformation in a cross-functional, regulated environment.
• Working knowledge of labeling, translation/localization, operations, and early access processes for medical devices.
• Experience defining products and market-level configurations for new market entry, translating country-specific regulatory, language, and commercial needs into actionable requirements.
• Experience in product management for integrated systems including hardware, software, data, and cloud components, with strong knowledge of product management processes and systems.
• Ability to communicate complex ideas in a matrixed environment, anticipate objections, and influence senior stakeholders toward adoption of a different point of view.
• Hands-on experience with Agile and waterfall development methodologies.
• Ability to anticipate and plan for clinical, compliance, and regulatory issues for medical device delivery to market, and evaluate situations to recommend changes based on project demands.
• Foundational knowledge in one or more disciplines such as clinical and regulatory, reimbursement, product development, product marketing, operations, and financial planning.
• General understanding of the diabetes industry, with direct experience preferred.
• Advanced computer and software skills, including Microsoft Office products, CRM, and proprietary databases, with the ability to leverage AI tools responsibly in a heavily regulated environment to support role functions.

Technologies

• Microsoft Office
• CRM

Education & Additional Preferences

• Master’s degree preferred; MBA is a positive.
• Advanced marketing and/or project management training is desirable.

Location, Schedule, and Travel

• Location: San Diego, CA (onsite)
• When you will work: Come into the San Diego Headquarters as needed based on business demands, and maintain regular meeting attendance, including meetings beginning as early as 7:00 am PT to connect with international partners.
• Remote equipment: Tandem will provide equipment to work remotely when not in the office.
• Travel: Up to 25% of the time, including international travel, with car and air travel.

Compensation

• Base pay range: USD 150,300 to 185,000 per year
• Total compensation: In addition to base pay, Tandem offers a competitive compensation package including bonus and a robust benefits package.

Benefits

• Health care benefits including medical, dental, and vision available your first day
• Health savings accounts
• Flexible saving accounts
• 11 paid holidays per year
• Minimum of 20 days of paid time off (with accrual starting on day 1)
• 401k plan with company match
• Employee Stock Purchase plan

Employment Eligibility, Screening, and Compliance Notes

• Applicants with arrest or conviction records will be considered in accordance with applicable state and local Fair Chance laws and regulations.
• A conditional offer of employment is contingent upon successful completion of a pre-employment screening process comprised of a drug test (excluding marijuana) and background check, including review of criminal history information.
• Tandem may review criminal history information for this role because it may involve access to proprietary, sensitive, and/or confidential information, including customer protected health information.
• Applicants must be authorized to work for any employer in the U.S.
• Tandem is unable to sponsor or take over sponsorship of an employment Visa at this time.

Application Deadline

The position will be posted until a final candidate is selected for the requisition or until the requisition has a sufficient number of applications.