Elite Credit Modernization Product Owner
Job Description
Hybrid role owning product delivery for commercial loan origination capabilities on Salesforce.
Responsibilities
- Own creation, refinement, and prioritization of the user story backlog.
- Perform initial story card mapping and identify cross-team dependencies.
- Define story acceptance criteria and ensure delivery aligns to the definition of done.
- Prioritize backlog items to focus the team on highest value work.
- Provide clarification and context to the development team as requirements evolve.
- Facilitate system demonstrations and support UAT testing.
- Represent stakeholder needs while collaborating with product managers, analysts, solution leads, and technology partners.
- Coordinate with internal and external partners to align on timing and dependencies.
- Escalate issues to Program Directors and stakeholders when needed.
- Support weekly and monthly status reporting efforts.
- Monitor agile team demand and capacity to maintain throughput.
- Manage product lifecycle from requirements gathering through release.
- Deliver features against business scope and requirements defined at the feature level.
- Monitor scope changes and manage size increases to maintain project integrity.
- Address delivery risks and blockers to help the team stay focused on priorities.
- Monitor risks associated with application and feature delivery.
- Support the long-term roadmap and align with OKRs through product leaders.
- Provide transparency to leadership on project status and development issues.
Requirements
- 7+ years experience as a Product Owner (PO), Scrum Master (SM), Business Systems Analyst (BSA), and/or Business Analyst (BA) leading Salesforce application development.
- Experience managing onshore/offshore teams.
- Bachelor’s Degree.
- Experience with Salesforce Financial Services Cloud.
- Experience with Regional Bank and/or Commercial line of business.
- Experience with Azure DevOps or similar Scrum management tools (for example, Jira).
- Certification in Product Ownership, Scrum Master, or Scaled Agile Frameworks.
- Demonstrated interest and success in improving Agile execution.
- Proficiency in creating supporting documentation, wireframes, workflows, etc.
- Familiarity with program execution metrics and project management tools.
- Knowledge of data mapping and reconciliation techniques.
- Exceptional analytical abilities, critical thinking, and creative problem solving.
- Strong organizational skills and attention to detail.
- Excellent written and verbal communication skills.
- Previous experience building and leading high-performing teams.
Technologies
- Salesforce Financial Services Cloud
- Azure DevOps
- Jira
Preferred Qualifications
- New customer acquisition and on-boarding experience.
- 7+ years of professional experience in software development in a business or technical capacity.
- Experience overseeing development or Agile programs.
- Expert in management of Agile projects including scrum.
- Experience as a Scrum Master, Product Owner, or Chief Agilist.
- Proven written and oral communication skills including senior leadership presentation.
- Experience with program execution metrics and project management approaches and tools.
- Experience using Agile methods for custom hardware or embedded software development.
- Able to work effectively at all levels in an organization.
- Certification as a Product Owner, Scrum Master, or Scaled Agile Frameworks.
Location and Work Model
- Columbus, OH (Hybrid)
- Workplace type: Office
Exempt Status
- Yes