Commercial Lending Product Owner

This role as a Commercial Lending Product Owner at Infosys is centered on domain consulting for clients in Charlotte, NC. You will analyze business processes, support benchmarking and product research, partner with technical teams on system configurations, and coordinate implementation and ongoing support to maintain stability and performance.

Responsibilities

• Review and analyze client business processes to identify opportunities for improvement, then align findings with industry-specific standards and best practices.
• Facilitate benchmarking studies by coordinating with stakeholders to ensure solution performance reflects industry standards and domain-specific insights.
• Collaborate with technical teams to document system customizations and configurations, including drafting standard operating procedures and workflows that meet the functional requirements of the relevant sector.
• Perform in-depth research on third-party products within the commercial lending domain and provide comparative analysis covering features, costs, and scalability.
• Coordinate solution implementation, including addressing issues during setup and integration, and support the development and maintenance of SOPs to help ensure system stability and performance after go-live.

Requirements

• Collaborative mindset and excellent communication skills.
• Strong analytical and coordination skills, with a focus on process optimization.
• Ability to create detailed process maps and technical documentation, with domain specialization.
• Proactive approach to conducting benchmarking studies and product research.
• Familiarity with system implementation, configuration, and maintenance.
• Effective collaboration and communication capabilities across cross-functional teams.

Location and Work Mode

Charlotte, NC (onsite)