Product Manager for AI Solution
Job Description
Photon is building AI-powered workflows across the Clover ecosystem, with a focus on measurable outcomes and strong user trust. This contract Product Manager role is based in the United States (onsite) and brings together product strategy and hands-on AI execution, from use-case definition to evaluation, governance, and launch planning.
What you’ll focus on
- Define and prioritize AI-powered workflow use cases, partnering with engineering, data science, and design to identify high-value automation opportunities.
- Translate business processes into agentic experiences that give merchants flexibility while keeping end-user experiences simple.
- Define success metrics, manage complex product requirements, and create a prioritized roadmap using behavioral data and market trends.
- Ensure AI solutions deliver measurable business outcomes while maintaining user trust, security, and control.
How the work gets delivered
- Build and implement agent evaluation frameworks, including confidence scoring and prompt iteration cycles to monitor production accuracy and performance.
- Implement enterprise AI governance mechanisms such as human-in-the-loop review, audit trails, and approval workflows to support reliability, security, and compliance across agent pipelines.
- Use hands-on prototyping tools to rapidly validate prompts, agent workflows, and evaluation harnesses to speed alignment and deployment.
- Collaborate with vertical PMs to educate and onboard them into AI development, using their subject matter expertise to help develop agents for vertical areas.
What you bring
- 7+ years of Product Management experience (at least Senior level), ideally in POS, e-commerce, or complex fintech enterprise systems.
- Hands-on expertise across Generative AI and practical agent systems, including multi-agent orchestration, tool-calling/tool-use frameworks, and RAG & embeddings, along with prompt engineering and workflow automation.
- Comfort working with complex data structures such as catalogs, taxonomies, and item relationships.
- A track record of leading large-scale cross-functional initiatives from concept to launch, with strong analytics for defining metrics and iterating based on data.
- Experience building evaluation harnesses (evals, confidence scoring), managing human-in-the-loop feedback loops, and designing audit-ready workflows for enterprise AI systems.
- Ability to run hands-on rapid prototyping of agent workflows and prompt systems alongside engineering to validate product architecture.
Compensation and benefits
- Compensation range: USD 54,000 to USD 189,000 per year
- Compensation is based on actual experience and qualifications of the candidate (reasonable and good faith estimate).
- Job type: Independent contractors (contract)
- Benefits: medical, vision, and dental; 401k retirement plan; variable pay/incentives; paid time off; paid holidays
Note: No applications will be considered if received more than 120 days after the date of this post.