Product Operation Manager

Lead real assets product operations for Charles River for Private Markets, supporting the real assets product vision through analysis, delivery, and roadmap communication.

Responsibilities

• Analyze, enhance, and deliver new real assets enhancements across internal teams, customers, and stakeholders
• Collaborate with existing real asset clients and account managers to represent the voice of the customer
• Ensure individual features and products align with business objectives
• Lead client calls and workshops to collect and understand customer insights for product decisions
• Prioritize and communicate complex, competing opportunities and market needs
• Coordinate with cross-functional heads to support alignment and orientation across the organization for product execution
• Own end-to-end product roadmap communication for real assets to both internal and external stakeholders
• Partner with product teams to support timely and complete requirements gathering, definition, deconstruction, and design

Requirements

• 5+ years of real estate and/or infrastructure investment management background
• Enterprise SaaS experience preferred
• Understanding of the private markets/alternative investment lifecycle from manager due diligence through investment monitoring and analytics & reporting
• Preferred exposure to data management, data science, and/or AI initiatives
• Proven track record delivering impactful product releases against a roadmap
• Ability to work effectively in a global, distributed organization
• Progress towards CFA or CAIA is desirable
• Experience using JIRA or other agile development tools

Technologies

• JIRA

Domain knowledge

• Private Markets: strong understanding of private markets investing
• Financial concepts: knowledge of financial modeling, valuation, and KPIs used in private markets
• Investment process: familiarity with deal sourcing, due diligence, and portfolio management

Travel

• Ability to travel as required for client engagements, up to 20% including internationally

What we value

• Highly driven, determined, and business-oriented approach
• Highly polished executive presence and sophistication to gain credibility with senior professionals and provide team leadership
• Demonstrated ability to deliver assigned responsibilities with commitment to quality and attention to detail

Benefits

• Retirement savings plan (401K) with company match
• Insurance coverage: basic life, medical, dental, vision, long-term disability, and optional additional coverages
• Paid time off: vacation, sick leave, short-term disability, and family care responsibilities
• Access to the Employee Assistance Program
• Incentive compensation with eligibility for annual performance-based awards (excluding certain sales roles subject to sales incentive plans)
• Eligibility for certain tax-advantaged savings plans

Location: Burlington, MA (onsite)

Salary range: USD 80,000 - 140,000 per year

Note: The quoted range applies to the role in the primary location specified. If work is ultimately outside the primary location, the applicable range could differ.