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Job Description

Lululemon is hiring a Product Operations Lead in Happy Valley, OR for an onsite role supporting store execution and guest experience. In this position, you’ll translate the store product strategy into day-to-day product operations, keep inventory accurate, and help ensure the floor and back of house stay stocked and well-organized. When scheduled, you’ll also step in as Supervisor on Duty and deliver technical product education that supports a world-class guest experience.

What you’ll do

  • Partner with store leadership to bring product strategy to life through product operations.
  • Plan, prioritize, manage, and lead inventory processing and accuracy activities in line with standard operating procedures (SOPs).
  • Execute product actions such as pull backs, consolidations, and repricing.
  • Create a fun, productive atmosphere during inventory shifts and engage team members in inventory management.
  • Monitor product levels and communicate findings to support sell-through and optimal product availability for guests.
  • Review and interpret daily business data and metrics to guide actions, including sell-through analysis and recommendations to store leadership on product focus and, for outlets, pricing.
  • Support the store hiring process, including recruitment, selection, onboarding, training, and hiring recommendations.
  • Address team member performance through direct feedback, hands-on coaching, demonstrations, and real-time recognition.
  • Build a respectful and inclusive team environment by developing supportive working relationships.
  • Serve as Supervisor on Duty during store open hours by moving dynamically on the floor and leading technical product education to establish a world-class guest experience.

Experience and eligibility

  • 1 year of work experience.
  • Some experience with inventory management, product or visual merchandising, stocking, or planning and logistics, including using business technology to complete work.
  • Some experience leading, mentoring, delegating, or implementing processes with others.
  • Legally authorized to work in the country where the store is located.
  • Ability to travel to the assigned store using reliable transportation.

Schedule / availability

  • The work schedule can vary based on store needs.
  • Shifts are typically scheduled mornings, afternoons, evenings, weekends, and holidays.
  • During peak timeframes, special events, or other circumstances, some team members may work early mornings or late nights or overnights.

Job assets (nice to have)

  • High school diploma/GED/equivalent or above.
  • Retail, sales, distribution center, or warehouse operations experience, plus experience reviewing and interpreting business reports and metrics to inform action.
  • For experiential stores with food/beverage service only: food safety and/or liquor service certification.

What you’ll be like

  • Inclusion & Diversity: Creates and supports an inclusive environment that values and celebrates differences.
  • Integrity: Behaves in an honest, fair, and ethical manner.
  • Adaptability/Agility: Navigates uncertainty and can shift priorities in a fast-paced environment, recovering quickly from setbacks.
  • Leadership: Desires to lead and inspire others, motivating, empowering, developing, and directing people.
  • Collaboration and Teamwork: Works productively with others and seeks partnerships and diverse perspectives.
  • Decision Making/Problem Solving: Identifies opportunities for improvement and makes effective, timely decisions.
  • Planning and Organizing: Plans and organizes work clearly and efficiently to complete priorities.
  • Interactive Communication: Conveys information effectively and understands what others share.

Work context

  • Moves through the store, sometimes in front of house with bright lights and loud music, and sometimes in back of house with no windows or natural light.
  • Works as part of a team, sometimes independently, and may use a computer or other technical devices.
  • May occasionally move boxes weighing up to 30 lbs (13.6 kg) or use ladders to reach materials.
  • For experiential stores with food/beverage service only: may use industrial kitchen equipment and be exposed to heat to prepare food or beverages.

Compensation & benefits

  • Base pay range: USD 23 - 28 per hourly
  • Target bonus: $2.00/hour
  • Extended health and dental benefits, and mental health plans
  • Paid time off
  • Savings and retirement plan matching
  • Generous employee discount
  • Fitness & yoga classes
  • Parenthood top-up
  • Extensive catalog of development course offerings
  • People networks, mentorship programs, and leadership series

Pay is grounded in a pay-for-performance philosophy that recognizes exceptional individual and team performance. Incentives, benefits, and perks have eligibility requirements, and the company may change them at any time without advance notice.

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