Product Operations Lead
Job Description
Lululemon is hiring a Product Operations Lead in Happy Valley, OR for an onsite role supporting store execution and guest experience. In this position, you’ll translate the store product strategy into day-to-day product operations, keep inventory accurate, and help ensure the floor and back of house stay stocked and well-organized. When scheduled, you’ll also step in as Supervisor on Duty and deliver technical product education that supports a world-class guest experience.
What you’ll do
- Partner with store leadership to bring product strategy to life through product operations.
- Plan, prioritize, manage, and lead inventory processing and accuracy activities in line with standard operating procedures (SOPs).
- Execute product actions such as pull backs, consolidations, and repricing.
- Create a fun, productive atmosphere during inventory shifts and engage team members in inventory management.
- Monitor product levels and communicate findings to support sell-through and optimal product availability for guests.
- Review and interpret daily business data and metrics to guide actions, including sell-through analysis and recommendations to store leadership on product focus and, for outlets, pricing.
- Support the store hiring process, including recruitment, selection, onboarding, training, and hiring recommendations.
- Address team member performance through direct feedback, hands-on coaching, demonstrations, and real-time recognition.
- Build a respectful and inclusive team environment by developing supportive working relationships.
- Serve as Supervisor on Duty during store open hours by moving dynamically on the floor and leading technical product education to establish a world-class guest experience.
Experience and eligibility
- 1 year of work experience.
- Some experience with inventory management, product or visual merchandising, stocking, or planning and logistics, including using business technology to complete work.
- Some experience leading, mentoring, delegating, or implementing processes with others.
- Legally authorized to work in the country where the store is located.
- Ability to travel to the assigned store using reliable transportation.
Schedule / availability
- The work schedule can vary based on store needs.
- Shifts are typically scheduled mornings, afternoons, evenings, weekends, and holidays.
- During peak timeframes, special events, or other circumstances, some team members may work early mornings or late nights or overnights.
Job assets (nice to have)
- High school diploma/GED/equivalent or above.
- Retail, sales, distribution center, or warehouse operations experience, plus experience reviewing and interpreting business reports and metrics to inform action.
- For experiential stores with food/beverage service only: food safety and/or liquor service certification.
What you’ll be like
- Inclusion & Diversity: Creates and supports an inclusive environment that values and celebrates differences.
- Integrity: Behaves in an honest, fair, and ethical manner.
- Adaptability/Agility: Navigates uncertainty and can shift priorities in a fast-paced environment, recovering quickly from setbacks.
- Leadership: Desires to lead and inspire others, motivating, empowering, developing, and directing people.
- Collaboration and Teamwork: Works productively with others and seeks partnerships and diverse perspectives.
- Decision Making/Problem Solving: Identifies opportunities for improvement and makes effective, timely decisions.
- Planning and Organizing: Plans and organizes work clearly and efficiently to complete priorities.
- Interactive Communication: Conveys information effectively and understands what others share.
Work context
- Moves through the store, sometimes in front of house with bright lights and loud music, and sometimes in back of house with no windows or natural light.
- Works as part of a team, sometimes independently, and may use a computer or other technical devices.
- May occasionally move boxes weighing up to 30 lbs (13.6 kg) or use ladders to reach materials.
- For experiential stores with food/beverage service only: may use industrial kitchen equipment and be exposed to heat to prepare food or beverages.
Compensation & benefits
- Base pay range: USD 23 - 28 per hourly
- Target bonus: $2.00/hour
- Extended health and dental benefits, and mental health plans
- Paid time off
- Savings and retirement plan matching
- Generous employee discount
- Fitness & yoga classes
- Parenthood top-up
- Extensive catalog of development course offerings
- People networks, mentorship programs, and leadership series
Pay is grounded in a pay-for-performance philosophy that recognizes exceptional individual and team performance. Incentives, benefits, and perks have eligibility requirements, and the company may change them at any time without advance notice.