Own the execution of in-store product operations, inventory accuracy, and daily performance insights as part of the store leadership team.

Partner with store leadership to bring the store product strategy to life through day-to-day product operations.
Plan, prioritize, manage, and lead inventory processing and accuracy activities in line with standard operating procedures (SOPs).
Drive execution of product actions, including pull backs, consolidations, and repricing.
Lead inventory shifts by engaging team members and maintaining a fun and productive shift atmosphere.
Monitor product levels and communicate findings to support sell-through and optimal product availability for guests.
Review and interpret daily business data and metrics to guide actions, such as:
- Analyzing product sell-through to recommend store focus
- For outlet locations, using data to inform pricing
Participate in hiring processes including recruitment, selection, hiring recommendations, onboarding, and training.
Support performance and growth through direct feedback, real-time recognition, coaching, demonstrations, and hands-on learning.
Contribute to a respectful, inclusive team environment by building supportive working relationships.
When scheduled as Supervisor on Duty during store open hours, lead from the floor to deliver technical product education and maintain a world-class guest experience.

Legally authorized to work in the country where the store is located.
Ability to travel to the assigned store using reliable transportation methods.
1 year of work experience.
Some experience with inventory management, product or visual merchandising, stocking, or planning and logistics, including using business technology to complete work.
Some experience leading, mentoring, delegating, or implementing processes with others.

Schedule can vary based on store needs.
Shifts typically include mornings, afternoons, evenings, weekends, and holidays.
During peak periods, special events, or other circumstances, some team members may work early mornings or late nights/overnights.

Base Pay Range: $24 - $30 per hour (hourly); subject to minimum wage in the location.
Base Pay Range (detailed): $24.50 - $28.25/hour, subject to minimum wage.
Target Bonus: $2.00/hour.
Total Target Base Pay Range: $26.50 - $30.25/hour.

Move throughout the store, including front of house with bright lights and loud music, and back of house areas with no windows or natural light.
Work is completed as part of a team and sometimes independently; may use a computer or other technical devices.
Occasional lifting of boxes up to 30 lbs (13.6 kg) and use of ladders to reach materials.
For experiential locations with food and beverage service: may use industrial kitchen equipment and be exposed to heat to prepare food or beverages.

High school diploma/GED/equivalent or above.
Retail, sales, distribution center, or warehouse operations experience; experience reviewing and interpreting business reports and metrics to inform action.
For experiential stores with food/beverage service: food safety and/or liquor service certification.

Inclusion & Diversity: creates/supports an inclusive environment valuing differences.
Integrity: behaves with honesty, fairness, and ethics.
Adaptability/Agility: navigates uncertainty and can change priorities; recovers quickly from setbacks.
Leadership: leads and inspires; motivates, empowers, develops, and directs people.
Collaboration and Teamwork: works productively to achieve shared goals and seeks connections and diverse perspectives.
Decision Making / Problem Solving: identifies improvement opportunities; evaluates alternatives and makes effective, timely decisions.
Planning and Organizing: plans and organizes work efficiently to complete priorities.
Interactive Communication: conveys information effectively and understands shared information while working with others.

Product Operations Lead

Job Description