West Des Moines, IA

Product Jobs in West Des Moines, IA

5 jobs found

Include remote jobs

Today

Product Owner - Contact Center Workforce Management Tools

Wells Fargo West Des Moines, IA

West Des Moines, IA

Today

$87k - $140k/yr Full time Atlassian Collaboration Contact Center Workforce Management

Apply Now

Job Description

Wells Fargo is seeking a Product Owner for Contact Center Workforce Management Tools to lead the delivery of workforce management and contact center technology solutions. The role connects product strategy with execution by managing product backlogs, shaping requirements and acceptance criteria, and collaborating with business and technology teams to achieve business outcomes.

Responsibilities

Own and manage the product backlog for one or more Workforce Optimization product domains, ensuring priorities reflect product strategy, business objectives, customer needs, and enterprise goals.
Partner with Product Managers, Technology Leaders, Architects, and Delivery Teams to translate roadmap initiatives into user stories, detailed requirements, and acceptance criteria.
Lead backlog refinement to keep work prioritized, estimated, and development-ready.
Act as a liaison between business stakeholders and technology partners to ensure requirements are understood and solutions deliver intended business outcomes.
Collaborate with engineering teams across the software development lifecycle to clarify requirements, resolve obstacles, validate solutions, and support implementation.
Define and maintain business rules, acceptance criteria, and functional requirements, ensuring delivered capabilities meet operational, risk, compliance, and customer expectations.
Participate in Agile ceremonies including sprint planning, backlog grooming, daily stand-ups, sprint reviews, retrospectives, and release planning.
Drive prioritization decisions by balancing strategic commitments, customer value, operational needs, risk considerations, and technical dependencies.
Maintain transparency through backlog management practices and proactive communication of priorities, dependencies, risks, and delivery timelines.
Ensure product initiatives comply with governance, regulatory, risk, privacy, and security requirements.
Evaluate complex business, operational, and strategic initiatives and provide recommendations aligned with organizational goals and product objectives.
Identify technology-enabled opportunities to improve efficiency, quality, scalability, and operational effectiveness.
Build cross-functional partnerships across business, operations, technology, risk, compliance, and vendor organizations.
Provide thought leadership and execution support for programs, services, and initiatives that enhance workforce optimization capabilities and user experience.

Requirements

4+ years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of work experience, training, military experience, or education.

Preferred Qualifications

Experience managing product backlogs, defining user stories, developing acceptance criteria, and partnering with development teams in Agile delivery environments.
Experience supporting product strategy execution, roadmap delivery, and feature prioritization for workforce management and contact center technology solutions.
Strong knowledge of contact center operations and Workforce Management disciplines, including forecasting, capacity planning, scheduling, intraday management, real-time operations, workforce engagement, and performance analytics.
Experience supporting Contact Center as a Service (CCaaS) platforms and related transformation initiatives.
Proven ability to collaborate with software engineering teams to deliver technology solutions from concept through implementation and adoption.
Experience working within Agile frameworks and tools including Scrum, Kanban, Jira, Confluence, and related product management platforms.
Strong understanding of release planning, dependency management, prioritization methodologies, and cross-functional delivery coordination.
Experience with Workforce Management and Workforce Engagement platforms such as Verint, NICE, Genesys, Alvaria/Aspect, Intradiem, Five9, or similar solutions.
Demonstrated success driving measurable operational improvements through workforce optimization technologies and process enhancements.
Strong analytical, problem-solving, and decision-making skills, with the ability to use data and customer insights to influence outcomes.
Experience establishing scalable and repeatable processes that improve delivery execution, team effectiveness, and customer experience.
Excellent communication, facilitation, stakeholder management, and executive presentation skills.
Ability to work in a fast-paced environment, manage competing priorities, and lead through ambiguity while maintaining a customer-centric, outcome-oriented mindset.
Experience leading Workforce Management modernization efforts, contact center transformation programs, or CCaaS migrations is highly preferred.

Required Tools and Frameworks

Scrum
Kanban
Jira
Confluence

Job Expectations

Hybrid work schedule.
Visa sponsorship is not available for this position.
Relocation assistance is not available for this position.

Location

West Des Moines, IA (hybrid)

1525 WWT Harris Blvd. Charlotte, North Carolina 28262
655 South 50th Street. West Des Moines, Iowa 50265
2800 South Price Road. Chandler, Arizona 85286

Compensation

NC- Charlotte Pay Range: $87,000 – $140,000 Annually
IA- West Des Moines Pay Range: $87,000 – $140,000 Annually
AZ- Chandler Pay Range: $87,000 – $140,000 Annually

Posting Details

Posting end date: 26 Oct 2026
Job posting may come down early due to volume of applicants.

Wells Fargo Recruitment and Hiring Requirements

Third-party recordings are prohibited unless authorized by Wells Fargo.
You must directly represent your own experiences during the recruiting and hiring process.

View full job page →

16d ago

AVP, Engineering & Technical Product Owner

Athene West Des Moines, IA

West Des Moines, IA

16d ago

Full time Ai Workflows Application Security Automation

Apply Now

Job Description

Athene is seeking an AVP, Engineering & Technical Product Owner to lead Vitera’s Software Engineering and QA teams. Reporting to the CTO, this role combines people leadership, technical product ownership, and hands-on engineering to shape architecture, technical direction, and delivery for applications including the VDX data exchange platform and Pricing Engine.

Leadership and Team Development

Lead, empower, and develop the engineering organization, including Software Engineering and QA.
Build an inclusive, high-accountability environment where team members take ownership, experiment thoughtfully, grow capabilities, and deliver outcomes tied to business goals.

Technical Architecture and Engineering Direction

Own technical architecture and engineering direction across Vitera’s application portfolio.
Make decisions across platform design, technology selection, engineering standards, AWS infrastructure, CI/CD, scalability, security, and technical debt.

End-to-End Delivery Ownership

Drive end-to-end product and engineering delivery.
Own the backlog and SDLC, spanning requirements and architecture through development, testing, release, and production deployment.
Partner with the CTO and business stakeholders to shape the technology roadmap.

Hands-On Engineering and Continuous Improvement

Stay meaningfully hands-on by contributing code and technical solutions when needed.
Help the team solve complex problems, progress through ambiguity quickly, and continuously improve engineering practices.

Responsible AI-Enabled Engineering

Accelerate AI-enabled engineering through responsible use of AI-assisted development.
Champion practices that include code review, testing and QA automation, bug detection, and operational monitoring.
Support the broader Vitera organization in identifying high-value applications of AI.

Technology Performance, Risk, and Governance

Act as an owner for technology performance and risk.
Communicate delivery status, critical paths, and risks to Vitera leadership.
Support SOC 2 and SDLC governance, release management, vendor coordination, and technology budget planning.

Required Qualifications

8+ years of relevant software development, engineering, or technology experience, including 4+ years of formal or informal leadership experience, with demonstrated success developing technical talent and leading teams responsible for production technology platforms (preferred).
Deep software engineering expertise, including experience owning technical architecture and design for production platforms, with the ability and willingness to contribute technically when required.
Experience leading Agile product and engineering delivery, including backlog management, roadmapping, requirements refinement, release management, and cross-functional prioritization.
Experience with cloud platforms and modern engineering practices, including AWS (preferred), CI/CD, infrastructure-as-code, development and QA automation, and contemporary engineering tooling.
Experience with tools such as Atlassian, GitHub, Terraform, and AI coding assistants is valuable.
Strong critical thinking, communication, and stakeholder-management skills, with the ability to translate between technical and executive audiences, make decisions in ambiguity, challenge existing approaches, and turn ideas into action.
Financial services, insurance, retirement, or fintech experience is a plus.
Bachelor’s degree in Computer Science or a related field, or equivalent relevant experience.

Technologies

AWS
CI/CD
Infrastructure-as-code
Atlassian
GitHub
Terraform
AI coding assistants
SOC 2
SDLC

View full job page →

1mo ago

Product Operations Lead

Lululemon West Des Moines, IA

West Des Moines, IA

1mo ago Closed

$22 - $27/hr Contract Operations Management Product Operations Team Lead

This position is no longer accepting applications (closed Oct 24, 2026).

Job Description

Lululemon is seeking a Product Operations Lead to join the store leadership team in West Des Moines, IA on an onsite basis. This contract role helps bring the store product strategy to life through hands-on execution of inventory processes, back of house (BOH) operations, and guest-facing product support delivered on the floor.

Role overview

As a Product Operations Lead, you will lead inventory processing and accuracy activities, ensure key product actions are completed (such as pull backs, consolidations, and repricing), and use daily business data to support sell-through and optimal product availability. The role also includes contributing to hiring recommendations and supporting team performance through coaching, recognition, and in-the-moment feedback. During store open hours, you will also serve as Supervisor on Duty (SOD), moving dynamically across the store to deliver technical product education and a world-class guest experience.

What you’ll do

Partner with store leadership to execute the store product strategy.
Plan, prioritize, manage, and lead inventory processing and accuracy in line with standard operating procedures (SOPs).
Ensure execution of product actions, including pull backs, consolidations, and repricing.
Create a fun and productive shift environment that actively engages team members in inventory management.
Monitor product levels and share findings to support sell-through strategy and guest product availability.
Review and interpret daily business data and metrics, including product sell-through insights and outlet pricing recommendations.
Participate in hiring activities, including recruitment, selection, hiring recommendations, onboarding, and training.
Address team member performance and support ongoing learning through direct feedback, recognition, coaching, demonstrations, and hands-on experiences.
Build a respectful and inclusive team environment through supportive working relationships.
When serving as SOD, lead from the floor during open hours to ensure guests receive technical product education and a world-class experience.

Experience and qualifications

Minimum 1 year of work experience.
Some experience with inventory management, product or visual merchandising, stocking, or planning and logistics using business technology.
Some experience leading, mentoring, delegating, or implementing processes with others.
Ability to travel to the assigned store with reliable transportation.
Must be legally authorized to work in the country where the store is located.

Nice to have assets

High school diploma/GED/equivalent or above.
Related experience in retail, sales, distribution center, or warehouse operations, including interpreting business reports and metrics to inform action.
For experiential stores with food/beverage service: food safety and/or liquor service certification.

Schedule and availability

Schedule varies based on store needs.
Shifts are typically scheduled for mornings, afternoons, evenings, weekends, and holidays.
During peak timeframes, special events, or other circumstances, schedules may include early mornings or late nights/overnights for some team members.

Compensation and benefits

Base pay range: $22.00 - $25.25/hour, subject to minimum wage in the location.
Target bonus: $2.00/hour.
Total target base pay range: $24.00 - $27.25/hour.
Extended health and dental benefits, and mental health plans.
Paid time off.
Savings and retirement plan matching.
Generous employee discount.
Fitness and yoga classes.
Parenthood top-up.
Extensive catalog of development course offerings.
People networks, mentorship programs, and leadership series.

Work context

Involves moving through the store, including front of house (bright lights and loud music) and back of house (no windows or natural light).
Performed as part of a team, sometimes independently, using a computer or other technical devices.
May occasionally require moving boxes up to 30 lbs (13.6 kg) and using ladders to reach materials.
For experiential stores with food/beverage service: may involve industrial kitchen equipment and exposure to heat.

What the team values

Inclusion & Diversity: creates and supports an inclusive environment.
Integrity: honest, fair, and ethical behavior.
Adaptability/Agility: navigates uncertainty and adjusts in a fast-paced environment.
Leadership: leads and inspires, motivates, empowers, develops, and directs people.
Collaboration and Teamwork: works productively with others and seeks diverse perspectives.
Decision Making/Problem Solving: identifies improvements and makes effective decisions.
Planning and Organizing: plans and organizes work to complete tasks aligned with priorities.
Interactive Communication: communicates effectively and understands information shared.

Contract role with total target base pay ranging from $24.00 - $27.25/hour. Eligibility for incentive programs, benefits, and perks depends on program requirements, and offerings may change at any time without advance notice.

View full job page →

1mo ago

Lead Digital Product Manager

Wells Fargo West Des Moines, IA

West Des Moines, IA

1mo ago Closed

Full time Ai Workflows Data Analytics Product Analytics

This position is no longer accepting applications (closed Oct 21, 2026).

Job Description

Lead the enterprise Developer Tools product strategy and delivery for Development Enablement at Wells Fargo, driving adoption, modernization, and measurable business outcomes.

Responsibilities

Own product vision, strategy, roadmap, and lifecycle for the Developer Tools portfolio
Manage and prioritize the product backlog aligned to business objectives, developer needs, modernization goals, and regulatory requirements
Define and track product KPIs and measures across adoption, modernization outcomes, developer productivity, and customer satisfaction
Collect customer feedback from engineering teams and convert insights into roadmap priorities and product enhancements
Evaluate emerging technologies, including AI-assisted development and engineering automation opportunities that improve developer productivity
Communicate product strategy, roadmap progress, business value, risks, and outcomes to senior technology leaders and executive stakeholders
Translate technology strategy, developer needs, and industry trends into measurable product outcomes
Partner with Engineering, Architecture, Cyber Security, Infrastructure, Risk, and Operations leaders to align priorities and investment decisions
Own and prioritize a portfolio spanning developer tools, platforms, and services
Lead tool rationalization, modernization, and ongoing lifecycle management initiatives
Manage product investment plans, business cases, vendor relationships, and financial optimization opportunities
Improve developer satisfaction, productivity, and onboarding experiences over time
Establish adoption strategies and success metrics across engineering organizations
Use usage analytics, productivity insights, and developer feedback to guide roadmap decisions
Drive change management including communications, training, and enablement programs
Manage dependencies across multiple products, platforms, and stakeholder groups

Requirements

5+ years of digital product management experience, or equivalent demonstrated through one or a combination of: work experience, training, military experience, education

Desired Qualifications

Strong product ownership experience in enterprise software platforms, developer tools, frameworks, or shared technology services
Experience defining product vision, strategy, roadmaps, and measurable outcomes tied to business objectives
Strong stakeholder management to influence engineering leaders, architects, developers, and executive leadership without direct authority
Analytical, data-driven decision-making including definition and tracking of product KPIs, OKRs, and adoption metrics
Familiarity with AI-assisted software development and developer productivity platforms, including Agent Skills, Copilot, and automation tooling (highly desirable)
Ability to operate effectively in ambiguous environments, remove organizational impediments, and align multiple teams and stakeholders
Technical background in software engineering, architecture, or platform engineering (preferred)
Experience with software engineering, application development, or platform engineering
Knowledge of Developer Experience (DevEx) principles and developer productivity frameworks

Job Expectations

Hybrid work schedule (West Des Moines, IA)
Not eligible for Visa sponsorship
Demonstrate foundational AI literacy using approved AI tools for everyday work
Use AI tools for activities such as research, summarization, drafting, analysis, and decision support
Exercise sound judgment when interpreting and using AI-generated outputs
Understand basic AI limitations and appropriate use cases within daily workflows
Adhere to data privacy, security, and data-handling standards when using AI tools
Use AI ethically and responsibly, aligned with company policies and guidelines

Posting End Date

1 Oct 2026
Job posting may come down early due to volume of applicants

View full job page →

1mo ago

Product Owner - Contact Center Workforce Management Tools

Wells Fargo West Des Moines, IA

West Des Moines, IA

1mo ago Closed

$87k - $140k/yr Full time Customer Experience Management Product Management

This position is no longer accepting applications (closed Oct 17, 2026).

Job Description

Wells Fargo is seeking a Product Owner for Contact Center Workforce Management tools within the Workforce Optimization Product Team. This role connects product strategy to day-to-day execution by translating roadmap priorities into actionable work, leading backlog outcomes, and partnering across business, technology, and delivery groups to support measurable operational results.

Based in West Des Moines, IA (hybrid), this position supports workforce management and contact center technology solutions through product ownership, backlog refinement, and cross-functional collaboration across the software development lifecycle.

What you will do

Own and manage the product backlog for one or more Workforce Optimization product domains, keeping priorities aligned to product strategy, business objectives, customer needs, and enterprise goals
Partner with Product Managers, Technology Leaders, Architects, and Delivery Teams to convert roadmap initiatives into user stories, detailed requirements, and acceptance criteria
Lead backlog refinement so work is prioritized, estimated, and ready for development
Act as a liaison between business stakeholders and technology partners to ensure requirements are clearly understood and solutions achieve intended business outcomes
Collaborate with engineering teams throughout the software development lifecycle to clarify requirements, remove obstacles, validate solutions, and support implementation
Define and maintain business rules, acceptance criteria, and functional requirements, ensuring delivered capabilities meet operational, risk, compliance, and customer expectations
Participate in Agile ceremonies such as sprint planning, backlog grooming, daily stand-ups, sprint reviews, retrospectives, and release planning
Drive prioritization decisions by balancing strategic commitments, customer value, operational needs, risk considerations, and technical dependencies
Maintain transparency through proactive communication of priorities, dependencies, risks, and delivery timelines
Ensure initiatives comply with applicable governance, regulatory, risk, privacy, and security requirements
Evaluate complex business, operational, and strategic initiatives and provide recommendations aligned to organizational goals and product objectives
Identify technology-enabled opportunities to improve efficiency, quality, scalability, and operational effectiveness
Build and maintain strong cross-functional partnerships across business, operations, technology, risk, compliance, and vendor organizations
Provide thought leadership and execution support for programs, services, and initiatives that improve workforce optimization capabilities and user experience

Required experience

4+ years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through a combination of work experience, training, military experience, or education

Technologies

Scrum, Kanban
Jira, Confluence

Preferred background

Experience managing product backlogs, defining user stories, developing acceptance criteria, and partnering with development teams in Agile delivery environments
Experience executing product strategy, supporting roadmap delivery, and contributing to feature prioritization for workforce management and contact center technology solutions
Strong knowledge of contact center operations and Workforce Management, including forecasting, capacity planning, scheduling, intraday management, real-time operations, workforce engagement, and performance analytics
Experience supporting Contact Center as a Service (CCaaS) platforms and related transformation initiatives
Proven ability to collaborate with software engineering teams from concept through implementation and adoption
Experience with Agile frameworks and tools including Scrum, Kanban, Jira, Confluence, and related product management platforms
Strong understanding of release planning, dependency management, prioritization methods, and cross-functional delivery coordination
Experience with Workforce Management and Workforce Engagement platforms such as Verint, NICE, Genesys, Alvaria/Aspect, Intradiem, Five9, or similar solutions
Demonstrated success driving measurable operational improvements through workforce optimization technologies and process enhancements
Strong analytical and problem-solving skills, with the ability to leverage data and customer insights to influence outcomes
Experience establishing scalable and repeatable processes that improve delivery execution, team effectiveness, and customer experience
Excellent communication, facilitation, stakeholder management, and executive presentation skills
Ability to work in a fast-paced environment, manage competing priorities, and lead through ambiguity while maintaining a customer-centric, outcome-oriented mindset
Experience leading Workforce Management modernization efforts, contact center transformation programs, or CCaaS migrations is highly preferred

Compensation and work details

Salary: USD 87,000 - 140,000 per year
Work schedule: Hybrid
Visa sponsorship: Not eligible
Relocation assistance: Not available

Additional posting information

Posting end date: 18 Sep 2026 (may come down early due to volume of applicants)
Applicants with disabilities: To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo
Drug and alcohol policy: Wells Fargo maintains a drug free workplace
Recruitment and hiring requirements: Third-party recordings are prohibited unless authorized by Wells Fargo; applicants must directly represent their own experiences during the recruiting and hiring process

Posting locations

1525 WWT Harris Blvd. Charlotte, North Carolina 28262
655 South 50th Street. West Des Moines, Iowa 50265
2800 South Price Road. Chandler, Arizona 85286
NC- Charlotte Pay Range: $87,000 – $140,000 Annually
IA- West Des Moines Pay Range: $87,000 – $140,000 Annually
AZ- Chandler Pay Range: $87,000 – $140,000 Annually

View full job page →

Product Jobs in West Des Moines, IA

Product Owner - Contact Center Workforce Management Tools

AVP, Engineering & Technical Product Owner

Product Operations Lead

Lead Digital Product Manager

Product Owner - Contact Center Workforce Management Tools

Get Product Jobs in West Des Moines, IA alerts