Product Owner I

Frost Bank is hiring a Product Owner I in San Antonio, TX (onsite). In this role, you will work with a single team on a defined product focus area, helping deliver a secure, elegant customer experience and high-quality technology that improves people’s financial lives.

Responsibilities

• Collaborate with a cross-functional team to deliver products and services.
• Ensure projects align with Frost’s vision for technology that is elegant, useful, and secure.
• Communicate project impact to internal and external stakeholders, including the quadruple bottom line, priority, development approach, and release plan.
• Build relationships with customers, users, subject matter experts, and stakeholders to research the product space, understand how current offerings work, and identify how new approaches and technologies can be applied.
• Create solution descriptions and acceptance criteria for team use.
• Translate business needs to IT support teams.
• Monitor pending project status to help ensure the team stays focused on delivering relevant products with reliable architecture at an appropriate speed.
• As needed, adapt projects to maximize total value.
• Write acceptance criteria and requirements to support feasibility and business value.
• Estimate project size and establish a clear minimum viable product (MVP).
• Maintain a product backlog that flows work to the implementation team.
• Document current and proposed processes, including analyzing impacts of proposed process changes with existing processes.
• Ensure new features and programs meet business and system requirements.
• Evaluate potential process and system improvements to identify and prioritize future projects.
• Redesign operational processes to use new technology and resources more efficiently.
• Perform other duties as assigned, taking action using Integrity, Caring, and Excellence to achieve all-win outcomes.

Requirements

• Bachelor’s degree in a related field or equivalent work experience
• Strong analytical thinking and problem-solving skills
• Proactive, entrepreneurial, and collaborative mindset
• Proficiency in Microsoft computer applications
• Excellent written and verbal communication skills

Preferred Skills

• Experience in product management, customer experience management, business analysis, software engineering, banking, finance, or a related field
• Experience with digital technologies, including desktop and mobile platforms
• Experience with Agile methodologies, including Scrum and Kanban

Education

Bachelor’s degree in a related field

Technology

• Microsoft computer applications

Benefits

• Medical, dental, vision, long-term disability, and life insurance
• 401(k) matching
• Generous holiday and paid time off schedule
• Tuition reimbursement
• Extensive health and wellness programs, including the Employee Assistance Program
• Referral bonus program + more