Product Owner - FX Product Development

The Product Owner - FX Product Development role at First Citizens Bank supports the execution of the Bank’s Foreign Exchange (FX) product development strategy by converting business and client needs into clear, agile-ready requirements.

Role Overview

This hybrid position is based in New York, NY, with expected work time occurring regularly both inside and outside the New York office. The role blends day-to-day product management with client engagement and transformation efforts to modernize FX products, platforms, and processes.

Key Responsibilities

• Own and prioritize the product backlog, ensuring requirements are well-defined and ready for agile delivery.
• Lead backlog refinement and requirements discussions to ensure user stories, business rules, and acceptance criteria are aligned with end-to-end business processes.
• Translate business and client needs into actionable user stories and functional requirements.
• Partner with Technology and relevant stakeholders to deliver effective product solutions.
• Validate delivered functionality and drive continuous improvement.
• Represent Product in agile ceremonies and communicate priorities.
• Act as the day-to-day Product Management representative across agile delivery teams, coordinating dependencies and escalating material risks, issues, and decisions to senior Product Management.
• Partner with delivery teams to support execution and release readiness.
• Identify and resolve risks, issues, and dependencies impacting delivery.
• Support testing, defect management, and implementation activities.
• Partner with clients and business teams to understand needs and opportunities.
• Participate in client discovery and solution discussions, translating client needs into actionable product requirements supporting digital transformation and new FX capabilities.
• Gather and document requirements through meetings and discovery sessions.
• Translate feedback into product enhancements and prioritization decisions.
• Support execution of the FX product strategy and roadmap, including product prioritization and future-state planning.
• Monitor industry trends, market developments, and emerging technologies, recommending enhancements that drive innovation, efficiency, and growth.

Required Qualifications

• Bachelor’s Degree and 1 year of experience in financial services and product management/development OR High School Diploma or GED/Equivalent and 5 years of experience in financial services and product management/development.
• Experience in financial services and product management/development.
• Experience gathering, analyzing, and documenting business requirements, including user stories and acceptance criteria.
• Experience collaborating with cross-functional stakeholders.
• Demonstrated ability to communicate effectively with business stakeholders and participate confidently in client-facing discussions.
• Strong analytical, organizational, and problem-solving skills.
• Ability to independently manage assigned responsibilities, balance competing priorities, and proactively identify and communicate issues.

Preferred Experience

• 2-3 years of experience in financial services and product management/development.
• Knowledge of Foreign Exchange products, markets, trading instruments, payments, treasury services, commercial banking, or related financial products.
• Experience serving as a product owner or product manager within an agile delivery organization.
• Experience working directly with banking clients to gather requirements, evaluate solutions, or support product implementations.
• Proficiency with Jira.
• Understanding of end-to-end banking processes, including client onboarding, transaction processing, and operational workflows.
• Strong stakeholder management and presentation skills.
• CSPO, PSPO, or equivalent product management certification.

Tools & Technologies

• Jira

Compensation

• Base pay range for New York: $94,200 - $125,600 per year.
• Actual starting base pay is determined based on skills, experience, location, and other non-discriminatory factors permitted by law.
• Total compensation for some roles may include variable incentives, bonuses, benefits, and/or other awards as outlined in the offer of employment.
• Benefits are part of total rewards, and First Citizens Bank provides a competitive, thoughtfully designed benefits program.

Education

Bachelor’s Degree

Required Experience

1 years minimum experience.