Own product discovery through delivery for banking technology initiatives, partnering with cross-functional teams to drive predictable execution.

Act as the primary point of contact for customers and business stakeholders across product discovery, planning, and delivery.
Gather, analyze, and prioritize business requirements for banking software initiatives.
Define and maintain product backlogs, including delivery objectives, user stories, acceptance criteria, process flows, and supporting documentation.
Translate business needs into functional and technical requirements for architects, developers, and quality assurance teams.
Partner with architects and developers to evaluate software architecture, APIs, system integrations, data flows, and security considerations.
Coordinate project planning, sprint readiness, delivery execution, risk tracking, dependency management, and issue resolution across distributed teams.
Use artificial intelligence-enabled tools to improve analysis, planning, documentation, communication, and team productivity.
Note: responsibilities may be modified as necessary.

6+ years of experience in product ownership, business analysis, project management, or software delivery for enterprise software initiatives.
6+ years of experience gathering requirements, managing stakeholder priorities, and translating business needs into user stories, acceptance criteria, and delivery documentation.
6+ years of experience with Agile methodologies and the software development lifecycle, working with architects, developers, quality assurance teams, and business stakeholders.
6+ years of experience supporting customer-facing technology initiatives with external stakeholders and technical delivery teams.
6+ years of experience working with APIs, system integrations, data flows, or enterprise software solutions.
Experience communicating product priorities, risks, dependencies, and delivery status to business and technical audiences.
Bachelor’s Degree or higher in business, computer science, information systems, engineering, or a related field, or equivalent combination of education, related experience, and/or military experience.

Experience in commercial banking, treasury management, payments, cash management, digital banking, or financial services.
Experience using Jira, Confluence, or similar collaboration tools.
Familiarity with authentication, single sign-on, security concepts, and enterprise integrations.
Experience using artificial intelligence-enabled productivity or product management tools.

Fuel Your Life program to support physical, financial, social, and emotional well-being.
Paid holidays and generous time away policies.
No-cost mental health support through Employee Assistance Programs.
Living Proof program to recognize peers’ extra effort with points redeemable for rewards.
Eight Employee Resource Groups to foster a collaborative culture and expand your network.
Training, development, and internal mobility opportunities.
Medical, dental, vision, life, and disability insurance options available from day one.
Retirement planning including 401k match and discounted shares with the Employee Stock Purchase Plan.
Tuition assistance and reimbursement program.
Paid parental and military leave.

You must currently possess valid and unrestricted U.S. work authorization to be considered.
Temporary visas including (but not limited to) F-1 (OPT, CPT, STEM), H-1B, H-2, or TN, or any candidate requiring sponsorship now or in the future, will not be considered.

If you have a disability and need a reasonable accommodation, contact [email protected].

Fiserv does not accept resume submissions from agencies outside of existing agreements.
Please do not send resumes to Fiserv associates.

Senior Product Owner & Delivery Lead, Banking Technology

Job Description