Duluth, GA

Product Jobs in Duluth, GA

3 jobs found

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Today

Product Operations Coordinator

RELX Duluth, GA

Duluth, GA

Today

$37k - $61k/yr Full time Customer Experience Facilities Management Insurance Operations

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Job Description

RELX (LeixNexis Risk Solutions) is seeking a Product Operations Coordinator to join the Photo team in Duluth, GA. In this hybrid role, you will help insurance customers by researching and coordinating with law enforcement agencies to obtain accident-related media, then ensuring that digital evidence is processed, secured, and delivered with the right level of accuracy and compliance.

This position supports a production environment where service levels, documentation, and secure handling of sensitive materials are essential.

What you’ll do

Contact and research law enforcement agencies to support retrieval of accident-related media.
Maintain communication with police departments to manage media requests and order status updates.
Process, verify, and distribute media tied to police reports for insurance company customers.
Review and manage digital evidence, which may include potentially graphic images related to motor vehicle accidents.
Accurately document request activity while meeting production standards and service level expectations.
Support media fulfillment through secure handling, including encryption and distribution of digital files.
Prepare digital media for delivery, including copying files to encrypted USB devices.
Generate shipping labels and coordinate outbound deliveries through UPS.
Assist with incoming mail processing and other operational support tasks as needed.
Ensure compliance with security, privacy, and data handling requirements when working with sensitive law enforcement materials.

What you bring

Minimum Education: High School Diploma or GED.
Ability to work Monday-Friday.
Ability to meet production metrics.
Strong organization skills and ability to work well in a team environment.
Experience in criminal justice, insurance claims, call center, and/or police departments is a plus.
Strong verbal and written communication skills.
Ability to build professional relationships with law enforcement personnel.
Excellent organizational and multitasking abilities, with attention to detail and accuracy.
Comfort working with sensitive and occasionally graphic content.
Ability to meet productivity, quality, and turnaround time goals.

Tools and technologies

Encryption
Encrypted USB devices
UPS

Role logistics

Location: Duluth, GA (hybrid)
Start: begins as 5 days in-office in Duluth
Transition: moves to hybrid work with manager approval

Salary: USD 36,700 - 61,300 per year.

About the business

RELX (LeixNexis Risk Solutions) is an essential partner in the assessment of risk. In the Insurance vertical, RELX provides customers with solutions and decision tools that combine public and industry specific content with advanced technology and analytics to help evaluate and predict risk and improve operational efficiency across the insurance policy lifecycle while reducing risk.

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Today

Product Operations Coordinator

LexisNexis Risk Solutions Duluth, GA

Duluth, GA

Today

$37k - $61k/yr Full time Digital Evidence Evidence Management Product Operations

Apply Now

Job Description

LexisNexis Risk Solutions is the essential partner in the assessment of risk, bringing customers within the Insurance vertical solutions and decision tools that combine public and industry specific content with advanced technology and analytics. In this role on the Photo team, you help insurance customers access accident-related media by coordinating with law enforcement agencies and ensuring digital evidence is handled securely and delivered reliably.

This is an onsite position in Duluth, GA, starting as 5 days in-office. Over time, it will move into a hybrid work environment with manager approval.

What you’ll do

Contact and research law enforcement agencies to facilitate the retrieval of accident-related media.
Maintain communication with police departments regarding media requests and order statuses.
Process, verify, and distribute media associated with police reports to insurance company customers.
Review and manage digital evidence, including potentially graphic images related to motor vehicle accidents.
Document request activity accurately and support production standards and service level expectations.
Support media fulfillment operations using secure handling practices, including encryption for distribution of digital files.
Prepare digital media for customer delivery, including copying files to encrypted USB devices.
Generate shipping labels and coordinate outbound deliveries through UPS.
Assist with incoming mail processing and other operational support functions as needed.
Ensure compliance with security, privacy, and data handling requirements when working with sensitive law enforcement materials.

What you’ll bring

Minimum education: High School Diploma or GED.
Ability to work Monday-Friday.
Ability to meet production metrics.
Highly organized approach and comfort working in a team environment.

Skills that help you succeed

Strong verbal and written communication skills.
Ability to build professional relationships with law enforcement personnel.
Excellent organizational and multitasking abilities.
Attention to detail and accuracy in a production environment.
Comfort working with sensitive and occasionally graphic content.
Ability to meet productivity, quality, and turnaround time goals.

Role details

Location: Duluth, GA (onsite)

Base pay: USD $36,700 - $61,300 per year (geographic differentials may apply in some locations to better reflect local market rates)

Technologies used: encrypted USB devices, encryption

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30d ago

Product Owner

Neptune Technology Group Inc. Duluth, GA

Duluth, GA

30d ago Closed

Full time Atlassian Collaboration Confluence

This position is no longer accepting applications (closed Aug 29, 2026).

Job Description

Neptune Technology Group Inc. is seeking a Product Owner to help shape software initiatives from its Duluth, Georgia location. This role focuses on gathering, analyzing, and documenting business requirements to guide development and enhancements, ensuring solutions align with business objectives and user needs while coordinating closely with both business stakeholders and technical teams.

Responsibilities

Elicit and document business requirements through interviews, workshops, and analysis of business processes.
Translate business needs into detailed functional and non-functional requirements.
Develop use cases, process flows, and user stories to support development and testing.
Serve as a liaison between business stakeholders and technical teams.
Facilitate meetings to gather input, validate requirements, and communicate project status.
Ensure shared understanding of project goals, scope, and deliverables.
Analyze current business processes and identify opportunities for improvement.
Document workflows, data models, and system interactions.
Support the creation of training materials and user documentation.
Assist in defining project scope and objectives.
Support testing efforts by developing test cases and validating solutions.
Participate in sprint planning and retrospectives as needed.

Qualifications

Experience: Minimum 2 years in a Product Owner role or similar position.
Education: Bachelor's degree in Business, Information Systems, Computer Science, or related field.
Strong analytical and problem-solving skills.
Excellent communication and interpersonal abilities.
Proficiency in requirements gathering and documentation techniques.
Experience with Agile/Scrum environments is preferred.
Familiarity with Jira, Confluence, Visio, or similar platforms.

Technologies

Jira
Confluence
Visio

Location

Duluth, GA (onsite)
Less than 10% travel required
Flexible or remote work options may be considered with management approval

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Product Jobs in Duluth, GA

Product Operations Coordinator

Product Operations Coordinator

Product Owner

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