In this hybrid role in the San Francisco Bay Area, you will serve as the Product Manager for Glean Model Hub, shaping how Glean evaluates and scales LLM capabilities for enterprise customers.
Role Overview
As Glean’s PM for Glean Model Hub, you will evaluate LLM models, define the roadmap for growing Glean’s LLM portfolio, and set product strategy to enable customers to experiment with different LLMs. You will manage relationships with inference and model providers, while guiding customer enablement and upgrade adoption for the latest LLMs and LLM-native capabilities.
You will also own LLM usage projections, including cost and capacity planning, to support scalable growth of the product.
Responsibilities
- Spend significant time with customers to understand their knowledge needs in depth
- Develop key components of the product roadmap by aligning customer needs with product vision
- Empower your team through context, clear direction, and alignment
- Drive customer-focused prioritization and efficient execution
- Coordinate cross-functionally with leadership, go-to-market teams, and other stakeholders across the company
- Build repeatable processes that can scale alongside rapid team and company growth
Requirements
- 4+ years of product management experience in SaaS, primarily serving large enterprises, with responsibilities across AI/ML Ops and external-facing platform capabilities
- Experience building or working with LLMs for at-scale products is a major plus
- Strong technical background, with experience in both UX and API-driven products and third-party product partnerships
- Excellent written and verbal communication skills
- Proven track record of ownership, initiative, and delivering results
- Ability to collaborate effectively across cross-functional partners
- Learning and growth mindset
- Mission-first orientation, with success measured by product and team outcomes
- Experience as an early adopter building with or adopting AI for personal product craft, with enthusiasm for accelerating customer AI adoption
Location
This role is hybrid, with 3 to 4 days per week in one of the company’s SF Bay Area offices.
Compensation & Benefits
The standard base salary range for this position is $160,000 to $240,000 annually. Certain roles may be eligible for variable compensation, equity, and benefits.
- Comprehensive benefits package, including Medical, Vision, and Dental coverage
- Generous time-off policy
- Opportunity to contribute to your 401k plan
- Home office improvement stipend
- Annual education and wellness stipends
- Regular events to foster company culture
- Healthy lunches daily
AI-First Mindset at Glean
As part of the interview process, you will complete a brief AI-focused exercise or discussion to explain how you think about, design, and use AI to drive impact in your role. You are welcome to reference any tools, platforms, or workflows you use today; prior experience at Glean is not required.
Global Data Privacy Notice for Job Candidates and Applicants
- Depending on your location, GDPR, CCPA, or other privacy laws may govern how the company manages job applicant data.
- By submitting your application, you agree to the use and processing of your data as required.
- US applicants and their applications are subject to arbitration of disputes as outlined in the Applicant Arbitration Agreement.
