B2B SaaS

B2B SaaS Product Jobs

2 jobs found

Today

Product Manager – SaaS Platform Healthcare Revenue Cycle Management

Etactics, Inc. Hudson, OH

Hudson, OH

Today

$80k+/yr Full time Ai Workflows B2B SaaS Data Integration

Apply Now

Job Description

Etactics, Inc. is seeking a Product Manager for its SaaS platform in healthcare revenue cycle management, onsite in Hudson, OH.

Responsibilities

Differentiate and position the product by defining a strategy around capabilities that distinguish us from table-stakes features, grounded in competitive intelligence, customer pain points, and a clear "why us" narrative.
Deeply understand the small- and mid-practice segment to inform roadmap decisions that address their unique pressures and are distinct from enterprise-focused offerings.
Assess API integrations and partnership opportunities to extend the platform without fragmentation, collaborating with engineering on interoperability initiatives.
Prioritize AI-driven workflows that deliver tangible customer value in areas like denials management, eligibility, attachments, and rework loops, owning the product thinking behind these bets.
Own backlog management in a maturing organization, partner with engineering leadership on sprint clarity and acceptance criteria, and advocate for thoughtful technical debt investment aligned to the roadmap.

Requirements

5–8 years of product management experience, ideally in SaaS or healthcare technology. Healthcare EDI, RCM, or clearinghouse experience is a strong plus; if absent, readiness to rapidly learn X12 and payer-provider workflows.
Track record of shipping differentiated products in competitive markets, with concrete bets and outcomes, including learnings from bets that did not land.
Comfort contributing in a product organization that is still maturing; able to help define what good looks like without relying on overly heavy frameworks.
Solid understanding of API-based platforms, integrations, and interoperability; familiarity with FHIR, HL7, or X12 is advantageous, with a willingness to learn what you don’t know.
Practical judgment on where AI/ML adds product value and where it is unnecessary hype; able to evaluate value beyond demonstrations.
Clear written communication that supports roadmap rationale, competitive positioning, and partner evaluations.

Technologies

X12
FHIR
HL7

Benefits

401(k)
401(k) matching
Dental insurance
Flexible spending account
Health insurance
Health savings account
Vision insurance

Compensation

Salary: USD 80,000 per year

What success looks like in year one

The roadmap presents a defensible point of view on Etactics' competitive position, including a credible plan for the 2026–2028 electronic attachments shift.
Partnerships and integrations move from opportunistic to intentional, with at least one meaningful partnership and live integration.
Backlog clarity, sprint predictability, and the flow from product to engineering improve against defined metrics in the first 90 days.
A product organization that balances innovation with disciplined delivery and execution.

Application questions

Describe a product decision you made to differentiate in a competitive market. What was the bet, what did you prioritize not building, and what was the outcome?
How do you balance delivering new product capabilities with addressing technical debt that slows delivery? Provide a concrete example.
Where do you think automation or AI creates real value in revenue cycle workflows, and where is it overhyped?

View full job page →

Today

Senior Product Manager

B2B Soft New York, NY

New York, NY

Today

$160k - $190k/yr Full time B2B SaaS Merchant Services Partner Management

Apply Now

Job Description

B2B Soft is seeking a Senior Product Manager with fintech expertise to lead the evolution of our end-to-end Payment Processing Platform. This role sits on-site in New York City, partnering with senior leadership to drive platform growth, own critical components, and ensure seamless collaboration with customers and partners. Regular store visits and direct customer meetings are required to align product decisions with real-world needs. The position offers a competitive salary in the USD 160,000 to 190,000 per year range.

Responsibilities

Own core elements of the Payment Platform including gateway, terminals, routing logic, APIs, fraud tools, and reporting capabilities.
Define requirements to improve reliability, scalability, and performance of payment processing.
Lead initiatives to optimize payments, focusing on interchange efficiency, routing improvements, processor performance, and retry logic.
Support merchant onboarding and ensure KYB, KYC, and AML workflows meet regulatory and partner requirements.
Collaborate with underwriting, risk, and operations to shorten merchant approval and activation times.
Specify needs for chargeback management, disputes workflows, alerts, and risk dashboards.
Drive integrations with processors, gateway partners, fraud vendors, and alternative payment providers.
Document API requirements, certification processes, testing plans, and versioning updates.
Maintain awareness of evolving network mandates, compliance changes, and processor release cycles.
Deliver product demonstrations and technical presentations of the payments platform to prospects, partners, and industry executives.
Serve as the technical payments expert in sales discussions, RFPs, and partner integration talks.
Troubleshoot payment processing issues with customers and partners, including terminal configurations, declines, settlement discrepancies, and integration challenges.
Lead technical discovery sessions to translate customer requirements into concrete platform capabilities.
Provide ongoing technical support and consult with key accounts and strategic partners.
Create training materials, technical documentation, and best-practices guides for merchants and partners.
Support migration toward a modern microservices and front-end architecture.
Assist in build/partner/buy assessments for terminals, fraud vendors, processors, and gateway components.
Contribute to long-term roadmap planning for global payments expansion, new methods, and compliance needs.

Requirements

5–8 years of product management experience, with at least 3 years in payments, fintech, or merchant services.
Strong understanding of acquiring, ISO/MSP structures, payment gateways, and card brand rules.
Deep technical expertise in payment processing architecture, including authorization flows, settlement mechanics, exception handling, and system integrations.
Experience with card-present and card-not-present payments, EMV flows, tokenization, and routing logic.
Familiarity with Level 1, Level 2, and Level 3 data for interchange optimization.
Experience with fraud tools, risk scoring, PCI-DSS, 3D Secure, device security, and P2PE.
Extensive knowledge of processor integrations (Global Payments, Fiserv, TSYS, Stripe, Adyen).
Understanding of PayFac models, KYC/KYB, AML, underwriting workflows, and onboarding APIs.
Knowledge of alternative payment methods (ACH, RTP, wallets, BNPL, QR payments).
Experience with third-party vendor due diligence and eligibility assessment for integration into the B2BSoft ecosystem.
Strong API/SDK literacy and ability to collaborate with engineering on gateway and orchestration layers.
Familiarity with POS, RMS, ERP, and eCommerce system integrations.
Comfort reading API logs, payment traces, decline codes, and reconciliation data.
Ability to diagnose and troubleshoot complex payment issues in real time, including terminal connectivity and gateway configuration.
Skill in translating complex payment flows into clear product requirements.
Exceptional presentation and demonstration skills for both technical and non-technical audiences.
Strong consultative approach to uncover customer pain points and translate them into product needs.
Experience supporting technical sales, proof-of-concept demonstrations, and solution-architecture discussions.
Ability to establish credibility with merchants, partners, and executives through deep subject-matter expertise.
Proven track record delivering impactful payments features end-to-end and supporting Agile teams.
Excellent PRD/story writing, acceptance criteria definition, and cross-functional alignment.
Strong analytical skills for payment performance metrics such as approvals, declines, costs, risk, disputes, and settlement timing.
Executive-level communication and the ability to influence sales, account management, operations, support, and compliance.
High ownership mindset and the ability to adapt to evolving priorities.
Proven ability to act as a payments subject-matter expert internally and externally.

Technologies

API
SDK
Stripe
Adyen
Global Payments
Fiserv
TSYS
Microservices

Benefits

401(k)
Health insurance
Paid time off

Why this role is special

In this role you will shape the merchant payments experience for thousands of telecom retailers, serving as the face of our payments technology to customers and partners. Your work directly influences sales outcomes and customer satisfaction, balancing technical expertise with strategic impact across the organization.

View full job page →

B2B SaaS Product Jobs

Product Manager – SaaS Platform Healthcare Revenue Cycle Management

Senior Product Manager

Get Job Alerts