Etactics, Inc. is seeking a Product Manager for its SaaS platform in healthcare revenue cycle management, onsite in Hudson, OH.

Differentiate and position the product by defining a strategy around capabilities that distinguish us from table-stakes features, grounded in competitive intelligence, customer pain points, and a clear "why us" narrative.
Deeply understand the small- and mid-practice segment to inform roadmap decisions that address their unique pressures and are distinct from enterprise-focused offerings.
Assess API integrations and partnership opportunities to extend the platform without fragmentation, collaborating with engineering on interoperability initiatives.
Prioritize AI-driven workflows that deliver tangible customer value in areas like denials management, eligibility, attachments, and rework loops, owning the product thinking behind these bets.
Own backlog management in a maturing organization, partner with engineering leadership on sprint clarity and acceptance criteria, and advocate for thoughtful technical debt investment aligned to the roadmap.

5–8 years of product management experience, ideally in SaaS or healthcare technology. Healthcare EDI, RCM, or clearinghouse experience is a strong plus; if absent, readiness to rapidly learn X12 and payer-provider workflows.
Track record of shipping differentiated products in competitive markets, with concrete bets and outcomes, including learnings from bets that did not land.
Comfort contributing in a product organization that is still maturing; able to help define what good looks like without relying on overly heavy frameworks.
Solid understanding of API-based platforms, integrations, and interoperability; familiarity with FHIR, HL7, or X12 is advantageous, with a willingness to learn what you don’t know.
Practical judgment on where AI/ML adds product value and where it is unnecessary hype; able to evaluate value beyond demonstrations.
Clear written communication that supports roadmap rationale, competitive positioning, and partner evaluations.

The roadmap presents a defensible point of view on Etactics' competitive position, including a credible plan for the 2026–2028 electronic attachments shift.
Partnerships and integrations move from opportunistic to intentional, with at least one meaningful partnership and live integration.
Backlog clarity, sprint predictability, and the flow from product to engineering improve against defined metrics in the first 90 days.
A product organization that balances innovation with disciplined delivery and execution.

Describe a product decision you made to differentiate in a competitive market. What was the bet, what did you prioritize not building, and what was the outcome?
How do you balance delivering new product capabilities with addressing technical debt that slows delivery? Provide a concrete example.
Where do you think automation or AI creates real value in revenue cycle workflows, and where is it overhyped?

Product Manager – SaaS Platform Healthcare Revenue Cycle Management

Job Description