Design Director

Design Director Product Jobs

2 jobs found

1mo ago

Product Design Director (Individual Contributor), Customer Acquisitions and Management

Capital One New York, NY

New York, NY

1mo ago Closed

$251k - $287k/yr Full time Customer Experience Design Design Director

This position is no longer accepting applications (closed Sep 12, 2026).

Job Description

Capital One is seeking a Product Design Director (Individual Contributor) to lead customer acquisitions and management design execution within Experience Design. This role drives design strategy and craft excellence to deliver best-in-class customer experiences for core revenue-generating products, while partnering closely with research and Product and Tech leadership to elevate the design practice.

Location: New York, NY (onsite)
Compensation: USD 251,400 - 286,900 per year
Incentives: Eligible for performance-based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI).

Responsibilities

Lead design execution and elevate craft excellence across high-impact programs tied to revenue-generating products.
Navigate organizational complexity across multiple lines of business, managing matrixed stakeholders to deliver best-in-class customer experiences.
Define and drive design strategy that informs organizational vision and aligns to business objectives.
Collaborate with research teams and Product and Tech leadership to strengthen the quality and maturity of the design practice at Capital One.
Oversee and optimize the use of appropriate tools, platforms, frameworks, and design systems, and develop artifacts such as vision stories, journey maps, blueprints, high-fidelity designs, and prototypes.
Provide guidance, direction, and mentorship to other design roles (including product design, content design, research, operations, service design, and motion design), and lead complex projects by directing junior designers’ work.
Shape product direction and outcomes by applying deep product design expertise, user insights, and an understanding of the business.
Drive alignment with cross-functional senior leaders so that user needs stay central to strategy and enable bold, innovative solutions to complex problems.
Champion customer and partner voices, modeling a mindset where customer and business outcomes are complementary to exceed baseline needs and expectations.
Bring expert knowledge of products, processes, customers, competitors, and industry market trends to guide how Design engages and solves business challenges.
Develop innovative solutions by exploring the solution space, clearly articulating constraints, and balancing facts, priorities, technical limitations, and data to inform decisions.
Connect teams, portfolios, platforms, and lines of business to create more coherent experiences, accelerate delivery, and increase design value.
Present work across levels and job functions, demonstrating a strategic human-centered approach that integrates design frameworks, data, and research insights to influence senior stakeholders and achieve impact.

Requirements

At least 8 years of experience in a product design role.
Experience with a design toolkit spanning product design, service design, and content design.
Experience leading high-impact, highly complex projects from strategy through delivery to market.
Experience partnering with product managers, engineers, marketing, and analytics leaders across multiple business lines to shape strategy, OKRs, roadmaps, and operating models.
Experience working within a design system.
Proficiency with web and mobile technologies and platforms, navigating technology considerations and constraints to support sound product and experience decisions.
Expertise with design and prototyping tools such as Figma.
Proficiency in business case development, grounding product and user experience decisions in business value.
Exceptional written and verbal communication skills.
Exceptional interpersonal skills and relationship building across complex organizations.

Preferred Qualifications

10+ years of experience in a product design role.
Experience with a design toolkit spanning product design, service design, and content design.
Experience leading high-impact, highly complex projects from strategy through delivery to market.
Experience partnering with product managers, engineers, marketing, and analytics leaders across multiple business lines to shape strategy, OKRs, roadmaps, and operating models.
Experience working within a design system.
Proficiency with web and mobile technologies and platforms, navigating technology considerations and constraints to drive sound product and experience decisions.
Expertise with design and prototyping tools such as Figma.
Proficiency in business case development, grounding product and user experience decisions to business value.
Exceptional written and verbal communication skills.
Exceptional interpersonal skills and relationship building across complex organizations.

About the role’s tools

Figma

Benefits

This role is eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI).
Capital One offers a comprehensive, competitive, and inclusive set of health, financial, and other benefits that support your total well-being.

Salary information by location

McLean, VA: $230,400 - $263,000 for Director, Design
New York, NY: $251,400 - $286,900 for Director, Design
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

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1mo ago

Product Design Director, Concierge Products

Capital One Richmond, VA

Richmond, VA

1mo ago Closed

$210k - $239k/yr Full time Manager Concierge Design

This position is no longer accepting applications (closed Sep 12, 2026).

Job Description

Capital One is looking for a Product Design Director to lead the Concierge Products team within Experience Design. You will shape the design vision for the Velocity Black experience and other concierge and back-end agent experiences, helping teams deliver exceptional end-to-end native experiences that align to business objectives.

Location: Richmond, VA (onsite)
Compensation: USD 209,500 - 239,100 per year
Experience: 8+ years

What you will do

Lead a cross-disciplinary team of designers and collaborate with research, as well as Product and Tech leadership, to drive design outcomes.
Take ownership of high-impact, highly complex projects by defining and executing design strategy that supports the organization’s higher-level vision and business goals.
Use product design leadership to raise the quality and maturity of the design practice across Capital One.
Oversee and optimize tools, platforms, frameworks, and design systems, enabling your team to create artifacts such as vision stories, journey maps, blueprints, high-fidelity designs, and prototypes.
Build an inclusive, collaborative team environment where people feel valued and heard, and set the tone for a culture of positive engagement.
Champion customer and partner perspectives, reinforcing that business and customer outcomes work together to exceed baseline needs and expectations.
Apply expert knowledge of products, processes, customers, competitors, and industry trends to guide how Design engages and solves business challenges.
Share insights on technical advances and data capabilities, helping broader teams account for technical limitations while enabling bold solutions, efficient data destinations, and delivery outcomes.
Coordinate across teams, portfolios, platforms, and lines of business to create more coherent experiences, accelerate delivery, and increase the value of design.
Present work across levels and job functions with a strategic, human-centered approach that integrates design frameworks, data, and research insights to make complex problems actionable for senior stakeholders.

What you bring

At least 8 years of experience in a product design role.
At least 3 years of experience leading design teams.
Experience with a design toolkit spanning product design, service design, design strategy, and content design.
Experience leading product design teams across UX and UI, strategy, content, and research from strategy through delivery to market.
Experience partnering with product managers, engineers, marketing, and analytics leaders across multiple business lines to shape strategy, OKRs, roadmaps, and operating models.
Experience working within a design system.
Proficiency with web and mobile technologies and platforms, including navigating technology considerations and constraints.
Expertise with design and prototyping tools such as Figma.
Experience managing an interdisciplinary design team.
Proficiency in business case development that connects product and user experience decisions to business value.
Exceptional written and verbal communication skills.
Exceptional interpersonal skills and strong relationship building across complex organizations.
Exceptional people management and development skills.

Benefits

Performance-based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI).
A comprehensive, competitive, and inclusive set of health, financial, and other benefits to support your total well-being.

View full job page →

Design Director Product Jobs

Product Design Director (Individual Contributor), Customer Acquisitions and Management

Product Design Director, Concierge Products

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