Data Product Owner-Executive Director
Job Description
Chase offers a competitive total rewards package designed to attract and retain top data leadership talent. Expect base salary, opportunities for commission-based pay and discretionary incentive compensation, cash and forfeitable equity, plus comprehensive health care, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, and financial coaching. Our culture emphasizes governance, collaboration, and customer outcomes, with a strong commitment to diversity and inclusion. Chase is an equal opportunity employer.
Responsibilities
- Own business accountability for Trust & Security data domains and critical data elements, including authoritative sources, taxonomies, and business rules
- Establish governance forums, decision rights, and escalation paths aligned across producers and consumers
- Define domain standards for definitions, documentation, retention, permissible use, and quality thresholds
- Create a multi-year data products roadmap aligned to Trust & Security outcomes and enterprise priorities
- Deliver curated data products such as golden records, event and incident datasets, standardized metrics, entity resolution features, and workflow datasets, with clear charters and consumer journeys
- Implement data contracts, lineage, metadata, and quality rules to support traceability and reuse
- Set service levels and objectives for timeliness, completeness, availability, and incident response, including release and version management
- Drive adoption through discoverability, documentation, and self-service enablement where appropriate
- Lead end-to-end data issue management including detection, triage, root-cause analysis, remediation planning, and validation of durable fixes
- Partner with privacy, legal, compliance, information security, and operational risk to enforce least-privilege access, recertifications, monitoring, and segregation of duties
- Build and develop a team and operating model that reinforces product thinking and a strong risk-and-controls culture
Requirements
- BS Degree and 10 years of experience owning enterprise data domains and leading large-scale data initiatives in a regulated environment
- Proficiency building and operating data products across the lifecycle (roadmap, delivery, adoption, and ongoing support)
- Demonstrated ability to define and govern authoritative sources, standard definitions, taxonomies, and business rules for complex domains
- Strong command of data governance, metadata and lineage practices, data quality management, and operational control frameworks
- Proven experience establishing measurable quality indicators, monitoring, and auditable control evidence for reviews and audits
- Hands-on capability partnering with engineering teams on reliability, observability, incident management, and remediation prioritization
- Demonstrated experience designing and enforcing data access governance (approvals, least privilege, recertification, logging, segregation of duties)
- Proven ability to lead cross-functional delivery across product, technology, analytics, and controls with clear outcomes and accountability
- Strong executive communication skills, including explaining trade-offs, risks, and decisions under ambiguity
- Demonstrated people leadership experience, including hiring, coaching, and performance management across direct and matrix teams
Benefits
- Base salary
- Commission-based pay
- Discretionary incentive compensation
- Cash
- Forfeitable equity
- Comprehensive health care coverage
- On-site health and wellness centers
- Retirement savings plan
- Backup childcare
- Tuition reimbursement
- Mental health support
- Financial coaching
About Us
Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis.
Equal Opportunity Employer/Disability/Veterans
About the Team
Our Consumer & Community Banking division serves Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We lead the U.S. in credit card sales and deposit growth and offer the most-used digital solutions, with a focus on customer satisfaction. The CCB Data & Analytics team responsibly leverages data across Chase to build competitive advantages while protecting customers. The team spans governance, strategy, reporting, data science and machine learning, and works closely with Technology to provide cutting-edge data and analytics infrastructure. It powers Chase with insights to deliver the best customer and business outcomes.