Vice President, Product Manager - Identity

The Vice President, Product Manager Identity will lead product vision, roadmap, and delivery for JPMorganChase’s Identity Products team within Trust and Security, focused on strengthening data trust and enabling better decisions across identity verification and related capabilities.

Role Scope

This role drives core identity data capabilities spanning verification confidence, resolution, identity graphs, and consent management. The focus is on improving trust in identity data, strengthening controls, and delivering reliable, scalable, and secure solutions that support security and compliance outcomes.

Key Responsibilities

• Own product vision, strategy, and the execution plan for identity data capabilities across verification confidence, resolution, graph, and consent management
• Define and manage a prioritized roadmap aligned to security, compliance, and business outcomes
• Partner with engineering, design, analytics, and stakeholders to deliver identity data solutions that are reliable, scalable, and secure
• Translate complex domain needs into clear product requirements, success measures, and delivery milestones
• Launch new capabilities and continuously improve existing products using feedback, metrics, and operational insights
• Establish and champion data governance standards, policies, and controls for the identity data domain
• Define and monitor key performance indicators for product health, data quality, and business impact
• Ensure products meet applicable privacy obligations, internal policies, and audit expectations
• Communicate strategy, risks, trade-offs, and outcomes clearly in senior stakeholder and governance forums
• Identify, assess, and mitigate risks related to data quality, access, privacy, and security
• Stay current on industry trends and emerging technologies to maintain a forward-looking roadmap

Required Qualifications

• 5+ years of demonstrated product management experience in identity, data management, or related technology domains
• Strong understanding of identity verification concepts, identity resolution, identity graphs, and consent management
• Experience leading cross-functional delivery across product, engineering, and stakeholder groups in large organizations
• Ability to define product roadmaps and drive measurable business and risk outcomes
• Technical fluency with modern data platforms, cloud architectures, and data pipeline technologies
• Knowledge of data governance frameworks, privacy obligations, and compliance considerations for sensitive data
• Strong analytical and data-driven decision-making skills, including defining and using product metrics
• Excellent written and verbal communication skills, including explaining complex technical topics to diverse audiences
• Proven stakeholder management and collaboration skills, including influencing without direct authority
• Bachelor’s degree in Computer Science, Information Systems, Engineering, or a related field, or equivalent professional experience

Technologies

• Identity verification concepts
• Identity resolution
• Identity graphs
• Consent management
• Modern data platforms
• Cloud architectures
• Data pipeline technologies
• Data governance frameworks
• Product metrics

Preferred Qualifications

• Experience building and launching complex technology products in regulated industries
• Advanced degree in a technical, analytical, or business discipline
• Familiarity with identity and access management standards, protocols, and frameworks
• Experience applying machine learning or artificial intelligence to identity, fraud, or risk use cases
• Knowledge of graph-based data models for identity resolution and relationship mapping
• Hands-on experience with agile product development practices at enterprise scale

Team Overview

JPMorganChase’s Consumer and Community Banking division serves Chase customers through personal banking, credit cards, mortgages, auto financing, investment advice, small business loans, and payment processing. The team supports digital solutions and a broad credit card portfolio, including Chase-branded and co-branded cards with well-known partners. Merchant Services provides payment, fraud, and data security capabilities that can authorize transactions across global currencies.

Location and Compensation

• Location: New York, NY (onsite)
• Salary: USD 133,000 - 215,000 per yearly