Invest in your store leadership impact by owning product operations, inventory accuracy, and guest experience execution. This role brings product strategy to life on the floor through disciplined planning, strong team coaching, and clear communication from back-of-house to the sales floor.

Southlake, TX | Onsite

Compensation: Base pay range of $22.00 - $25.25/hour (subject to minimum wage in the location), plus Target Bonus: $2.00/hour. Total target base pay range: $24.00 - $27.25/hour. Pay-for-performance applies and eligibility for bonus and equity offerings may be available based on program requirements.

Responsibilities

Collaborate with store leadership to execute the store product strategy through end-to-end product operations and inventory management.
Plan, prioritize, manage, and lead inventory processing and accuracy activities in line with store standard operating procedures (SOPs).
Drive completion of product actions, including pull backs, consolidations, and repricing.
Create a fun and productive shift atmosphere that engages team members in inventory management.
Monitor product levels and communicate findings to support sell-through strategy and optimal product availability for guests.
Review and interpret daily business data and metrics to inform actions, such as analyzing sell-through data to recommend product focus areas (and, for outlets, pricing guidance).
Participate in hiring by supporting recruitment, selection and hiring recommendations, onboarding, and training.
Provide direct feedback and hands-on coaching through recognition, demonstrations, and learning opportunities to support team member growth.
Strengthen a respectful and inclusive team environment through supportive working relationships.
When serving as Supervisor on Duty during store open hours, move dynamically and lead from the floor to deliver technical product education and a world-class guest experience.

Requirements

Legally authorized to work in the country where the store is located.
Ability to travel to the assigned store with reliable transportation methods.
Some experience with inventory management, product or visual merchandising, stocking, or planning and logistics, including using business technology to accomplish work.
Some experience leading, mentoring, delegating, or implementing processes with others.
Minimum 1 year of work experience.

Benefits

Extended health and dental benefits, plus mental health plans.
Paid time off.
Savings and retirement plan matching.
Generous employee discount.
Fitness & yoga classes.
Parenthood top-up.
Extensive catalog of development course offerings.
People networks, mentorship programs, and leadership series.

Schedule / Availability

Schedule varies based on store needs.
Shifts are typically scheduled mornings, afternoons, evenings, weekends, and holidays.
During peak timeframes, special events, or other circumstances, some team members may work early mornings or late nights/overnights.

Work Context

Move through the store, including front-of-house areas with bright lights and loud music, and back-of-house spaces with no windows or natural light.
Work as part of a team, independently at times, and sometimes using a computer or other technical devices.
Occasionally move boxes weighing up to 30 lbs (13.6 kg) and use ladders to reach materials.
For experiential stores with food/beverage service only: may involve industrial kitchen equipment and exposure to heat to prepare food or beverages.

Job Assets (Nice to Have)

High school diploma/GED/equivalent, or above.
Retail, sales, distribution center, or warehouse operations experience.
Experience reviewing and interpreting business reports and metrics to inform action.
For experiential stores with food/beverage service only: food safety and/or liquor service certification.

What Success Looks Like

Inclusion & Diversity: Creates and supports an inclusive environment that values and celebrates differences.
Integrity: Acts with honesty, fairness, and ethical behavior.
Adaptability/Agility: Navigates uncertainty, adjusts priorities in fast-paced conditions, and recovers from setbacks.
Leadership: Leads and inspires by motivating, empowering, developing, and directing people.
Collaboration and Teamwork: Works with others to achieve shared goals and seeks connections and diverse perspectives.
Decision Making / Problem Solving: Identifies opportunities, evaluates alternatives, and makes effective decisions in a timely manner.
Planning and Organizing: Plans work clearly and efficiently to align with priorities.
Interactive Communication: Communicates information effectively and understands what others share.

Product Operations Lead

Job Description