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Job Description

The Product Operations Lead helps turn the store product strategy into day-to-day results by owning key product operations and inventory responsibilities. Working onsite in Westminster, CO, this role partners with store leadership to maintain inventory accuracy, drive product actions, and support a strong guest experience as the floor’s point of leadership during open hours.

You’ll operate as part of the store leadership team, coordinating inventory processing and BOH operations while also serving as Supervisor on Duty to ensure guests receive technical product education. The role emphasizes planning, data-driven decision-making, team coaching, and consistent execution to support sell-through and product availability.

Responsibilities

  • Collaborate with store leadership to bring product strategy to life through product operations.
  • Plan, prioritize, manage, and lead inventory processing and accuracy activities in line with standard operating procedures (SOPs).
  • Ensure execution of product actions such as pull backs, consolidations, and repricing.
  • Create a fun and productive atmosphere to engage team members in inventory management during each shift.
  • Monitor product levels and communicate findings to support sell-through strategy and optimal product availability for guests.
  • Review and interpret daily business data and metrics, including analyzing product sell-through data to recommend store focus areas and, for outlets, pricing.
  • Participate in the store’s hiring process, including recruitment, selection, hiring recommendations, onboarding, and training.
  • Address team member performance and support learning and development through direct feedback, in-the-moment recognition, coaching, demonstrations, and hands-on experiences.
  • Contribute to a respectful and inclusive team environment by building supportive working relationships.
  • Serve as Supervisor on Duty during store open hours, moving dynamically on the floor and leading to ensure every guest receives technical product education and a world-class guest experience.

Requirements

  • Must be legally authorized to work in the country where the store is located.
  • Must be able to travel to the assigned store using reliable transportation methods.

Schedule and Availability

  • The work schedule can vary based on store needs.
  • Shifts are typically scheduled for mornings, afternoons, evenings, weekends, and holidays.
  • During peak timeframes, special events, or other circumstances, some team members may work early mornings or late nights/overnights.

Experience

  • 1 year of work experience.
  • Some experience with inventory management, product or visual merchandising, stocking, or planning and logistics, including using business technology to complete work.
  • Some experience leading, mentoring, delegating, or implementing processes with others.

Job Assets (Nice to Have; Not Required)

  • High school diploma/GED/equivalent or above.
  • Retail, sales, distribution center, or warehouse operations experience, plus experience reviewing and interpreting business reports and metrics to guide action.
  • For experiential stores with food/beverage service only: food safety and/or liquor service certification.

Compensation and Benefits

  • Base Pay Range: $23.00 - $28.50 per hour (hourly; subject to minimum wage in the location).
  • Target Bonus: $2.00/hour.
  • Total Target Base Pay Range: $25.00 - $28.50/hour.
  • Extended health and dental benefits, and mental health plans.
  • Paid time off.
  • Savings and retirement plan matching.
  • Generous employee discount.
  • Fitness and yoga classes.
  • Parenthood top-up.
  • Extensive catalog of development course offerings.
  • People networks, mentorship programs, and leadership series.
  • Incentives, benefits, and perks are subject to eligibility requirements and the company may change them at any time without advance notice.

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