Product Operations Lead Overnight until 5am | Disney Springs

Product Operations Lead role within the store leadership team for executing store product strategy through inventory operations, product actions, and guest experience on the floor.

Responsibilities

• Collaborate with store leadership to turn product strategy into daily execution
• Plan, prioritize, manage, and lead inventory processing and accuracy activities aligned to store SOPs
• Lead inventory shifts and BOH operations
• Ensure product actions are completed (e.g., pull backs, consolidations, repricing)
• Create a fun, productive shift environment that engages team members in inventory management
• Monitor product levels and communicate findings to support sell-through and optimal product availability
• Review and interpret daily business data and metrics to guide actions (including sell-through insights and, for outlets, pricing focus)
• Support the store hiring process: recruitment, selection, hiring recommendations, onboarding, and training
• Address performance by providing direct feedback, recognition, coaching, demonstrations, and hands-on learning
• Build a respectful, inclusive team environment through supportive working relationships
• When scheduled as Supervisor on Duty (SOD), move dynamically and lead from the floor to deliver technical product education and a world-class guest experience

Requirements

• Legally authorized to work in the country where the store is located
• Ability to travel to the assigned store with reliable transportation methods
• Schedule can vary based on store needs
• Shifts typically scheduled: mornings, afternoons, evenings, weekends, and holidays
• During peak timeframes, special events, or other circumstances, schedule may include early mornings or late nights/overnights for some team members

Experience

• 1 year of work experience
• Some experience with inventory management, product or visual merchandising, stocking, or planning and logistics, including using business technology
• Some experience leading, mentoring, delegating, or implementing processes with others

Job Assets (Nice to Have)

• High school diploma/GED/equivalent or above
• Retail, sales, distribution center, or warehouse operations experience; reviewing and interpreting business reports/metrics to inform action
• For experiential stores with food/beverage service only: food safety and/or liquor service certification

Work Context

• Move through the store; sometimes front of house with bright lights and loud music, and sometimes back of house with no windows or natural light
• Work is completed as part of a team, independently at times, and with computer or other technical devices
• Occasional lifting of boxes weighing up to 30 lbs (13.6 kg) and use of ladders to reach materials
• For experiential stores with food/beverage service only: possible use of industrial kitchen equipment and exposure to heat

Compensation & Benefits

• Base Pay Range: $22.00 - $25.25/hour (subject to minimum wage in the location)
• Target Bonus: $2.00/hour
• Total Target Base Pay Range: $24.00 - $27.25/hour
• Extended health and dental benefits, and mental health plans
• Paid time off
• Savings and retirement plan matching
• Generous employee discount
• Fitness & yoga classes
• Parenthood top-up
• Extensive catalog of development course offerings
• People networks, mentorship programs, and leadership series

Eligibility

• Legally authorized to work in the country where the store is located
• Ability to travel to the assigned store with reliable transportation methods