Product Operations Lead
Job Description
Lululemon is hiring a Product Operations Lead to help execute store product strategy through precise inventory processing and back-of-house operations. In this onsite contract role in New Orleans, you’ll keep product organized and available, support sell-through with data-informed recommendations, and help deliver a strong guest experience while scheduled on the floor.
Role focus
- Collaborate with store leadership to bring product strategy to life.
- Proactively plan, prioritize, manage, and lead inventory processing and accuracy activities in line with store standard operating procedures (SOPs).
- Ensure execution of product actions such as pull backs, consolidations, and repricing.
- Monitor product levels and communicate findings to support sell-through strategy and optimal product availability for guests.
- Review and interpret daily business data and metrics to inform actions, including analyzing product sell-through data to recommend product focus, and for outlets, pricing guidance.
Team leadership and guest experience
- Engage team members in inventory management by creating a fun and productive atmosphere for the shift.
- Provide direct feedback, recognition, coaching, demonstrations, and hands-on experiences to support ongoing learning and development.
- Help build a respectful, inclusive environment through supportive working relationships.
- Participate in the store hiring process, including recruitment, selection, hiring recommendations, onboarding, and training.
- When scheduled as Supervisor on Duty during store open hours, lead from the floor to provide technical product education for guests and support a world-class guest experience.
Onsite requirements
- Legally authorized to work in the country where the store is located.
- Ability to travel to the assigned store with reliable transportation.
- Schedule can vary based on store needs. Shifts are typically scheduled mornings, afternoons, evenings, weekends, and holidays; peak timeframes may require early mornings or late nights/overnights for some team members.
- 1 year of work experience.
- Some experience with inventory management, product or visual merchandising, stocking, or planning and logistics, including using business technology to complete work.
- Some experience leading, mentoring, delegating, or implementing processes with others.
Compensation & benefits
- Base Pay Range: $23.00 - $28.00 per hour.
- Target Bonus: $2.00/hour.
- Total Target Base Pay Range: $25.00 - $28.50 per hour.
- Extended health and dental benefits, and mental health plans.
- Paid time off.
- Savings and retirement plan matching.
- Generous employee discount.
- Fitness & yoga classes.
- Parenthood top-up.
- Extensive catalog of development course offerings.
- People networks, mentorship programs, and leadership series.
Work context
- Move through the store in front-of-house areas with bright lights and loud music, and back-of-house areas with no windows or natural light.
- Work is typically performed as part of a team, sometimes independently, with occasional use of a computer or other technical devices.
- May occasionally involve moving boxes up to 30 lbs (13.6 kg) and using ladders to reach materials.
- If assigned to experiential locations with food/beverage service: may involve using industrial kitchen equipment and exposure to heat to prepare food or beverages.
Note: Incentive programs, benefits, and perks have eligibility requirements, and the company may change them at any time without advance notice.