Manage seasonal product operations end to end, aligning inventory execution with store strategy and delivering an elevated guest experience.

Partner with store leadership to bring the store product strategy to life
Plan, prioritize, manage, and lead inventory processing and inventory accuracy in line with standard operating procedures (SOPs)
Execute product actions such as pull backs, consolidations, and repricing
Create a fun, productive shift atmosphere that engages team members in inventory management
Monitor product levels and communicate insights to support sell-through strategy and optimal product availability for guests
Review and interpret daily business data and metrics, including sell-through information to recommend product focus; for outlets, support pricing recommendations
Participate in the hiring process, including recruitment, selection, hiring recommendations, onboarding, and training
Support team performance through direct feedback, in-the-moment recognition, coaching, demonstrations, and hands-on learning
Build a respectful, inclusive team environment through supportive working relationships
When serving as Supervisor on Duty (SOD) during store open hours, lead from the floor to ensure guests receive technical product education and a world-class guest experience

Legally authorized to work in the country where the store is located
Ability to travel to the assigned store with reliable transportation
1 year of work experience
Some experience with inventory management, product or visual merchandising, stocking, or planning and logistics, including using business technology to complete work
Some experience leading, mentoring, delegating, or implementing processes with others

Schedule varies based on store needs
Shifts are typically scheduled: mornings, afternoons, evenings, weekends, and holidays
During peak timeframes, special events, or other circumstances, shifts may include early mornings or late nights/overnights for some team members

High school diploma/GED/equivalent or above
Experience in retail, sales, distribution center, or warehouse operations, plus reviewing and interpreting business reports and metrics to inform action
For experiential stores with food/beverage service only: food safety and/or liquor service certification

Move through the store in front of house (bright lights and loud music) and back of house (no windows or natural light)
Work is performed as part of a team, sometimes independently, and may involve using a computer or other technical devices
Occasionally move boxes up to 30 lbs (13.6 kg) and/or use ladders to reach materials
For experiential stores with food/beverage service only: may involve industrial kitchen equipment and exposure to heat

Location: Richmond, VA (onsite)
Base Pay Range: $22.00 - $25.25/hour, subject to minimum wage in the location
Target Bonus: $2.00/hour
Total Target Base Pay Range: $24.00 - $27.25/hour
Pay-for-performance philosophy; base pay based on market location and may vary by knowledge, skills, experience, and internal equity
Employees in this position may be eligible for a competitive bonus program and equity offerings, subject to program eligibility requirements

Seasonal Night Product Operations Lead

Job Description