Product Owner

The Product Owner for the Quoting Platform within Liberty Mutual's Distribution Solutions leads initiatives that support Win Now and Frontier workstreams, delivering platform capabilities for multi-line insurance products. The role centers on representing the voice of the customer, maintaining the product backlog, and aligning stakeholders to maximize value.

Responsibilities

• Define and align the product vision with strategic priorities in partnership with stakeholders, contributing to the portfolio vision.
• Communicate the product and portfolio direction to the squad and to other teams outside the portfolio as needed.
• Collaborate with the squad to develop and track product level KPIs and ensure progress toward measurable outcomes.
• Steer product strategy with a moderate level of scope and complexity, owning and prioritizing the product backlog.
• Craft clear, actionable user stories and participate in quarterly planning to set priorities.
• Coordinate with more senior Product Owners to shape portfolio quarterly plans and manage stakeholder expectations for new capabilities.
• Lead expectations with stakeholders regarding delivery of features and functionalities and participate in squad ceremonies, including demos and retrospectives.
• Work daily with the agile working group to clarify requirements, remove roadblocks, and maintain alignment around product strategy.
• Coordinate with IT and business leadership to align development goals, while removing impediments to execution with stakeholders and the squad.
• Monitor product health, balancing long-term viability with near-term costs and outcomes; analyze feasibility and cost of delay for proposed changes.
• Understand regulatory and industry constraints to guide prioritization and negotiate priorities across squads as needed.
• Help build the squad roadmap and contribute to program or portfolio planning as required, communicating value per iteration based on capacity.
• Lead customer-driven design and usability testing for the squad, and support portfolio level CDD and UT activities.
• Maintain market and industry awareness to position the product effectively for adoption and success.
• Onsite requirement: two in-office days per week for candidates residing within 50 miles of Portsmouth, NH.

Requirements

• Solid understanding of Agile development and IT project management, typically supported by a Bachelor’s degree in a relevant field and 3 to 5 years of direct experience with agile teams plus around 7 years in business, technology, or consulting.
• Ability to explain complex ideas to varied audiences and educate stakeholders on the business vision and the impact of change.
• Strong influencing capabilities with diverse stakeholders and demonstrated leadership skills.
• Capacity to make quick, informed decisions and solve problems while guiding a team toward progress.
• Insurance industry experience is preferred; knowledge of relevant products and portfolio is a plus.
• Demonstrated experimental mindset to drive innovation amid uncertainty.

Benefits

• Comprehensive benefits package
• Workplace flexibility
• Professional development opportunities
• Employee Resource Groups
• Salary range and competitive compensation

About Liberty Mutual

Pay philosophy for this role reflects a range of USD 106,000 to USD 225,000 annually, determined by factors including skills, experience, education, certifications and location. Liberty Mutual aims to create a workplace where every employee is valued, supported, and can thrive. The company emphasizes inclusion across its culture, backed by comprehensive benefits, workplace flexibility, and opportunities from Employee Resource Groups. Liberty Mutual is an equal opportunity employer and maintains policies to prevent discrimination based on race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran status, pregnancy, genetic information, or any other basis prohibited by law. For more details on benefits, see the official benefits page.

Fair Chance Notices apply in select locations, including California, Philadelphia, Los Angeles and other jurisdictions listed by Liberty Mutual.