Product Owner I

At Frost Bank, you will help bring Frost’s vision to life by shaping elegant, secure products and services that improve people’s financial lives. As a Product Owner I, you’ll collaborate with a single team on a product focus area, refine the Frost user experience, and deliver top-quality service grounded in Integrity, Caring, and Excellence.

What you’ll do

• Work with a cross-functional team to deliver products and services, ensuring efforts align with Frost’s vision for technology that is elegant, useful, and secure.
• Communicate project impact across the quadruple bottom line, including priority, development approach, and release plan, to both internal and external stakeholders.
• Build strong relationships with customers, users, subject matter experts, and stakeholders to research the product space, understand how current offerings work, and identify opportunities to apply new approaches and technologies.
• Create solution descriptions and acceptance criteria for team execution, and translate business needs for IT support teams.
• Monitor pending project status to keep the team focused on building relevant products with reliable architecture at an appropriate pace, and adapt plans as needed to maximize total value.
• Write acceptance criteria and requirements to ensure feasibility and business value, estimate project size, and define a clear minimum viable product (MVP).
• Maintain a product backlog that routes work to the implementation team.
• Document current and proposed processes, and analyze how proposed process changes will integrate with current workflows.
• Ensure new features and programs meet business and system requirements.
• Evaluate potential process and system improvements, prioritize future projects, and redesign operational processes to use new technology and resources more efficiently.
• Perform other duties as assigned, with an all-win approach using Integrity, Caring, and Excellence.

What you bring

• Bachelor’s degree in a related field or equivalent work experience.
• Strong analytical thinking and problem-solving skills.
• Proactive, entrepreneurial, and collaborative mindset.
• Proficiency in Microsoft computer applications.
• Excellent written and verbal communication skills.

Helpful experience

• Experience in product management, customer experience management, business analysis, software engineering, banking, finance, or a related field.
• Experience with digital technologies, including desktop and mobile platforms.
• Experience with Agile methodologies including Scrum and Kanban.

Technologies and methods

• Microsoft computer applications
• Agile methodologies including Scrum and Kanban

Benefits

• Medical, dental, vision, long-term disability, and life insurance
• 401(k) matching
• Generous holiday and paid time off schedule
• Tuition reimbursement
• Extensive health and wellness programs, including the Employee Assistance Program
• Referral bonus program and more

Location: San Antonio, TX (onsite)