Senior Product Owner / Product Manager
Job Description
Schwab Retirement Technologies is hiring a Senior Product Owner / Product Manager to guide product delivery for retirement plan digital experiences.
Responsibilities
- Own, prioritize, and maintain the Agile team backlog, ensuring alignment to customer needs, business objectives, and product strategy
- Develop and refine user stories and acceptance criteria to give engineering and QA clear implementation guidance
- Partner with engineers, architects, UX designers, and Scrum Masters to deliver high-quality web and mobile experiences
- Support key initiatives, including participant dashboard modernization and ongoing enhancements to the participant mobile application
- Participate in discovery to understand customer needs, pain points, and innovation opportunities
- Collaborate with clients, participants, and vendor partners to collect feedback and incorporate insights into product decisions
- Lead backlog refinement and sprint planning, and participate in other Agile ceremonies while supporting predictable delivery and backlog health
- Monitor product performance and identify future enhancements that improve the overall participant experience
Requirements
- 7+ years of Product Owner, Product Management, Business Analysis, or related Agile delivery experience
- Proven ability to manage and prioritize product backlogs in Agile environments
- Strong skills in user story writing, requirements gathering, and backlog refinement
- Experience delivering customer-facing digital products, including web or mobile applications
- Ability to balance strategic roadmap planning with day-to-day execution responsibilities
- Experience partnering across the product lifecycle with software engineers, architects, UX professionals, and QA teams
- Strong communication and relationship-building skills, with the ability to influence decisions without direct authority
- Proven success in cross-functional environments that require collaboration, ownership, and customer focus
- Ability to quickly learn complex business domains and translate customer and business needs into product outcomes
Technologies
- Jira
- Confluence
- Rally
- Figma
- SAFe
Benefits
- 401(k) with company match and Employee stock purchase plan
- Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions
- Paid parental leave and family building benefits
- Tuition reimbursement
- Health, dental, and vision insurance
Preferred qualifications
- Experience in financial services, retirement services, brokerage, fintech, or other regulated industries
- Knowledge of retirement recordkeeping, defined contribution plans, or 401(k) administration
- Experience supporting participant-facing or customer-facing digital experiences
- Experience working with mobile applications and responsive web platforms
- Familiarity with Agile frameworks such as SAFe, including participation in PI Planning activities
- Experience collaborating with third-party vendors and external technology partners
- Understanding of customer journey mapping, digital experience design, and usability best practices
- Experience using tools such as Jira, Confluence, Rally, and Figma
- Demonstrated success owning products through modernization, transformation, or digital enhancement initiatives
Eligible Schwabbies receive
- Medical, dental and vision benefits
- 401(k) and employee stock purchase plans
- Tuition reimbursement to keep developing your career
- Paid parental leave and adoption/family building benefits
- Sabbatical leave available after five years of employment