Sr. Product Owner

GESA Credit Union is hiring a Sr. Product Owner to own the technical lifecycle of assigned digital products and drive product success using agile practices. This onsite role in Spokane Valley, WA focuses on coordinating development and configuration changes, supporting delivery, and aligning roadmap decisions with measurable business outcomes.

What you’ll do

• Understand business and end-user needs, then identify and prioritize features to deliver on those needs.
• Participate in Agile ceremonies to keep development aligned with business objectives, product vision, and user needs.
• Lead inspection and review of delivered functionality with stakeholders, facilitate planning sessions to clarify priorities, and maintain transparent communication across the delivery lifecycle.
• Negotiate deliverables based on team capacity and learning, adapting plans iteratively as priorities and validated outcomes evolve.
• Build near and long-term rolling-wave product roadmaps in close collaboration with business owners to ensure alignment with business objectives and related outcomes.
• Continuously refine the roadmap using stakeholder input, delivery data, and validated learnings, with a focus on roadmaps for the next year.
• Define and track key product success metrics to evaluate value delivery, guide prioritization, and communicate outcomes to stakeholders.
• Use data and feedback to validate hypotheses, support decision-making, and continuously improve product performance.
• Analyze end user feedback and operational metrics to identify product needs.
• Apply expertise on product strengths and weaknesses to maximize value delivery, spot enhancement opportunities, and inform stakeholders of potential process improvements and strategic possibilities.
• Direct the lifecycle of three (3) or more products by independently managing and prioritizing their product backlogs with business owners and technical stakeholders, balancing functional and non-functional needs.
• Operate with minimal oversight to maintain a steady flow of user stories ready for development two (2) to four (4) weeks in advance.
• Collaborate with business owners and technical stakeholders to develop and document user stories from the user’s perspective.
• Define features and epics that communicate alignment with business objectives and establish development scope supporting strategic goals.
• Collect and understand technical requirements for new implementations and enhancements to maintain sufficient technical runway, reduce technical debt, and support long-term relevance and stability.
• Proactively prioritize non-functional backlog items, including performance, scalability, and maintainability, for sustainable product health.
• Assist the team by contributing to test case development.
• Support vendor relationship management, including review and negotiation of contracts alongside business stakeholders.
• Ensure upgrades are planned and completed to maintain compliance with standards and control procedures.
• Ensure each product is compliant with regulatory and security requirements.
• Mentor other Product Owners.

How success is measured in the role

• Roadmaps that remain aligned to business objectives and validated outcomes.
• Consistently prioritized backlogs that support delivery of user stories two (2) to four (4) weeks ahead.
• Tracked product success metrics used to evaluate value delivery and communicate results.

Required qualifications

• Minimum 6 years of product owner experience in an Agile environment.
• Ability to understand complex business problems and identify and interpret business needs.
• Ability to create a product strategy aligned with measurable business outcomes.
• Strong problem solving and analytical skills.
• Ability to communicate complex technical information verbally and in writing to a variety of stakeholders.
• Demonstrated facilitation and influencing skills to drive stakeholder decision-making.
• Experience in an Agile environment, either Kanban or Scrum.
• Strong organizational skills and ability to work independently and collaboratively.
• Proven knowledge of product management tools such as Azure DevOps or Jira.
• Ability to use Lucid Charts for process flow documentation.
• Proven knowledge of UI mockup and design tools such as Figma.
• Ability to set plans and prioritize for multiple products three (3) to six (6) months in advance.
• Bachelor’s degree in Business Administration or a related field, or equivalent specialized courses/training/experience (High School diploma required).
• Certified Scrum Product Owner (CSPO), Professional Scrum Product Owner I (PSPO I), or equivalent foundational level certification (required).
• AIPMM Agile PO/PM (ACPMPO), IC Agile Product Ownership (ICP-APO) or equivalent product lifecycle certification (required).
• Knowledge of the Financial Industry, products, and services.

Preferred qualifications

• Credit Union experience preferred.
• AIPMM Agile PO/PM (ACPMPO), IC Agile Product Ownership (ICP-APO) or equivalent foundational certifications beyond the required baseline.
• IC Agile Product Management (ICP-PDM), SAFe Agile Product Management, or equivalent product lifecycle certification (preferred).

Tools and technologies

• Azure DevOps, Jira
• Lucid Charts, Figma
• Kanban, Scrum
• CSPO, PSPO I
• AIPMM Agile PO/PM (ACPMPO)
• IC Agile Product Ownership (ICP-APO)
• IC Agile Product Management (ICP-PDM)
• SAFe Agile Product Management

Compensation and location

• Location: Spokane Valley, WA (onsite)
• Salary: USD 118,697 - 239,193 per year

Full salary range by market

• Richland, WA: $118,697.69-$197,829.49
• Spokane, WA: $118,697.69-$197,829.49
• Renton, WA: $143,516.30-$239,193.84
• While the full pay range is listed, most new team members typically start between the minimum and midpoint based on experience and qualifications, with room to grow within the role as a career progresses.

Benefits

• Competitive Pay
• Medical, Dental, Vision, and Life Insurance
• 20 days/year of Paid Time Off, plus 10 Paid Holidays
• 401(k) Match
• Incentive Program
• Tuition Assistance and Student Loan Repayment
• Commuter Benefits
• Paid Time Off to Volunteer in the Community
• Product discounts
• Engaging Work Environment
• Rewards and Recognition Programs