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UX Research and Design
Job Description
Bravo17 LLC is hiring a UX Researcher and Designer to help deliver user-centered product experiences for federal agency and defense-focused work.
Responsibilities
- Assist with user research activities, including user interviews, surveys, quantitative analysis, and usability testing
- Analyze research findings and help shape user personas, journey maps, and other UX artifacts
- Support development of research reports and presentations
- Create wireframes, mockups, and prototypes with guidance from senior designers
- Participate in design reviews and critiques
- Learn and apply UX best practices to design solutions
- Collaborate with product managers, engineers, and other stakeholders
- Communicate design decisions and the rationale clearly and concisely
Requirements
- 0-4 years of practical experience in UX
- Strong understanding of user-centered design principles
- Basic knowledge of qualitative and quantitative user research methodologies
- Proficiency in Figma, including good file setup hygiene and solid prototyping skills
- Excellent communication, especially written, plus strong interpersonal skills
- Strong problem-solving and analytical skills
- Ability to learn quickly, think critically about your work, and adapt to new challenges
- Portfolio demonstrating hands-on application of UX principles
- Bachelor’s or Master’s degree in Human-Computer Interaction (HCI) (preferred)
- Security clearance requirement: Secret required (or willingness to apply for Secret)
Location
- Washington, DC (remote)
- Bravo17 is also looking to grow presence in Atlanta, Chicago, Denver, and Washington DC areas
- Candidates in these hubs may have opportunities to engage with local team members
Benefits
- Competitive compensation
- Health and welfare benefits
- Flexible ways of working
- Generous time off policies including vacation/PTO, sick leave, and parental leave
About Bravo17 LLC
- Founded to help federal agencies deliver order of magnitude improvement in digital products and services with a focus on Customer and User Experience
- Core services include digital strategy, digital product management, and system design development & optimization for applications and IT
Work Environment and Role Expectations
- Growing federal digital services firm with high accountability, lean teams, and a strong sense of ownership
- Role requires comfort with ambiguity, initiative, and a bias toward action
- Comfort working without excessive structure, creating clarity where needed
- Balanced approach to user-centered design alongside regulatory constraints, policy requirements, and security realities
- Ability to lead research and design with minimal oversight; take ownership without waiting to be asked
- Communicate confidently with senior federal stakeholders and defend design decisions with data and rationale
Equal Opportunity
- Bravo17 LLC is an equal opportunity and affirmative action employer
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