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UX Research and Design

Washington, DC Remote Full time Posted 28m ago

Job Description

Bravo17 LLC is hiring a UX Researcher and Designer to help deliver user-centered product experiences for federal agency and defense-focused work.

Responsibilities

  • Assist with user research activities, including user interviews, surveys, quantitative analysis, and usability testing
  • Analyze research findings and help shape user personas, journey maps, and other UX artifacts
  • Support development of research reports and presentations
  • Create wireframes, mockups, and prototypes with guidance from senior designers
  • Participate in design reviews and critiques
  • Learn and apply UX best practices to design solutions
  • Collaborate with product managers, engineers, and other stakeholders
  • Communicate design decisions and the rationale clearly and concisely

Requirements

  • 0-4 years of practical experience in UX
  • Strong understanding of user-centered design principles
  • Basic knowledge of qualitative and quantitative user research methodologies
  • Proficiency in Figma, including good file setup hygiene and solid prototyping skills
  • Excellent communication, especially written, plus strong interpersonal skills
  • Strong problem-solving and analytical skills
  • Ability to learn quickly, think critically about your work, and adapt to new challenges
  • Portfolio demonstrating hands-on application of UX principles
  • Bachelor’s or Master’s degree in Human-Computer Interaction (HCI) (preferred)
  • Security clearance requirement: Secret required (or willingness to apply for Secret)

Location

  • Washington, DC (remote)
  • Bravo17 is also looking to grow presence in Atlanta, Chicago, Denver, and Washington DC areas
  • Candidates in these hubs may have opportunities to engage with local team members

Benefits

  • Competitive compensation
  • Health and welfare benefits
  • Flexible ways of working
  • Generous time off policies including vacation/PTO, sick leave, and parental leave

About Bravo17 LLC

  • Founded to help federal agencies deliver order of magnitude improvement in digital products and services with a focus on Customer and User Experience
  • Core services include digital strategy, digital product management, and system design development & optimization for applications and IT

Work Environment and Role Expectations

  • Growing federal digital services firm with high accountability, lean teams, and a strong sense of ownership
  • Role requires comfort with ambiguity, initiative, and a bias toward action
  • Comfort working without excessive structure, creating clarity where needed
  • Balanced approach to user-centered design alongside regulatory constraints, policy requirements, and security realities
  • Ability to lead research and design with minimal oversight; take ownership without waiting to be asked
  • Communicate confidently with senior federal stakeholders and defend design decisions with data and rationale

Equal Opportunity

  • Bravo17 LLC is an equal opportunity and affirmative action employer

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