Vice President, Product Design

Responsibilities

• Lead with a user centered approach, prioritizing user needs and research insights to create a seamless, intuitive product experience.
• Map end-to-end user journeys across customers, operations, servicing teams, and systems to uncover pain points and opportunities; align teams around a shared vision of user needs.
• Design complex web interfaces and workflows that are highly functional and visually engaging; craft intuitive layouts, navigation patterns, and interaction models for intricate systems; leverage animation and micro-interactions to guide users.
• Utilize advanced design tools to produce high fidelity wireframes, prototypes, and UI specifications that clearly communicate interaction models.
• Contribute to and leverage a global design system to ensure visual consistency; develop reusable workflow patterns and components for cross team use.
• Apply knowledge of designing and maintaining complex systems to translate intricate requirements into clear design solutions that support user understanding and interaction.
• Collaborate closely with product managers, engineers, and stakeholders to align design efforts with business goals while respecting technical constraints.
• Communicate design concepts and rationale effectively to diverse stakeholders; use storytelling to convey the product vision and secure alignment.
• Mentor junior designers and foster a culture of continuous learning, innovation, and collaboration within the team.

Requirements

• Minimum of 5 years of experience in product design, user experience, or related fields.
• A portfolio is required to be considered for this position.
• The portfolio should demonstrate substantial expertise described above and serve as a visual indicator of qualification.
• Portfolio may be provided as a Figma link, PDF, or personal site.
• Location: Pittsburgh, PA onsite.

Technologies

• Figma
• Miro